Notebook: Government Travel Pros Treated To Latest On Innovation, Sustainability
Alexandria, Va. – Amid a federal government solicitation process putting the management of upwards of $4 billion in annual travel spending up for grabs, the National Defense Transportation Association’s GovTravels conference attracted a record 1,100 attendees here last month. The U.S. General Services Administration has begun collecting information…
Amex GBT Describes Cybersecurity Practices, Takes On Binding Corporate Rules For Data Transfers
American Express Global Business Travel’s executives get quarterly updates on cyber risks monitored by the company, according to a new section in its annual report, filed Wednesday. The company regularly tests its systems for vulnerabilities and provides all employees with cybersecurity awareness training, including information on company policies…
For Big Corporate Travel Management Companies Using Artificial Intelligence, Risk Mitigation Is Job No. 1
Notebook: Two Buyers Say Policies Fail In The Face Of Distribution Fragmentation
Regardless of the allure, direct bookings with suppliers are out of bounds for most employee groups at two companies represented on a March 6 webinar hosted by Cerebri AI. Both firms mandate that bookings go through their designated travel management companies via counselors or the SAP Concur Travel…
Bain & Company’s Sustainability Drive Begins With Business Travel
Like any professional services firm, Bain & Company’s product is its people, and they move around a lot. Business travel is its most significant source of carbon emissions, by far. When the company embarked on a sustainability drive, it quickly realized that was the place to start. Coming…
With A Stronger Balance Sheet, Amex GBT Expects To Grow By Outcompeting, Acquiring
American Express Global Business Travel expects to improve margins thanks to productivity gains, lower restructuring and debt costs, and a continued shift to proprietary online booking tools. It’s also looking for acquisition opportunities that executives and company documents released Tuesday called “accretive,” “incremental,” and “strategic.” Speaking under the…
With Airlines Pushing Self-Service For Disruptions, What’s The TMC’s Role?
Squeezed By Some Airlines, Flight Centre Tweaks Tech To Support Others
Lawsuit Alleges Anticompetitive Acts By Business Hotels Using STR Data
Several big lodging chains and a data intermediary face allegations of unreasonable restraint of trade regarding hotel rates, in violation of antitrust regulations. A set of seven plaintiffs, seeking class-action status for untold numbers of others, accused CoStar, which owns Smith Travel Research, along with Accor, Hilton, Hyatt,…