Monthly Archives: January 2015

Uneven Chip Card Migration Will Require Awareness Programs

Corporate cards with chips finally are coming to the United States en masse. How travel departments should deal with them depends on the circumstances. Chip cards requiring a PIN for authentication are more secure and more widely accepted globally than chip-and-signature cards. But many corporate program managers aren’t getting chip-and-PIN from their payment firm. Payments industry analyst Frank Martien of First Annapolis… Read More »

Sabre’s Planned Acquisition Is Likely Asian GDS Abacus

Sabre Corporation on Monday revealed in a financial filing that this quarter it may agree to an acquisition for its Travel Network GDS division. The acquired company would cost around $500 million, add about $250 million in revenue and improve earnings starting next year. Sabre declined to identify this firm, but it looks a lot like Abacus International. Sabre… Read More »

Fares Following Fuel? Maybe Not

Some think an obvious consequence of dramatically lower fuel prices is lower airfares. But it’s not that simple. It may not even be likely. “Lower fuel prices translate into lower operating costs for airlines, and, sometimes, air carriers pass along these savings to travelers in the form of lower air ticket prices,” according to an ARC/Expedia report published… Read More »

Airbnb Adds Risk Management Support In Further Appeal To Corporate Travel

International SOS for a few months has been taking data from Airbnb to help joint clients locate employees in a crisis. Sources said Airbnb also is soliciting other types of support from travel risk management companies to increase its appeal to corporate travel programs. Meanwhile, Airbnb seems to be expanding its business travel sales and account management capabilities. The home… Read More »

Energy Sector Taking Its Belt-Tightening Turn

[UPDATE, April 13, 2017: The SkyTeam airline alliance announced a new program dedicated to marine and offshore clients. The initial set of participating carriers is Aeroflot, Air France, Delta, KLM, Kenya Airways and Saudia. The program includes special fares and baggage policies. It is managed by distributor IAS Global to make the program “widely available to M&O specialist… Read More »

Rivals, Employees Accuse Flight Centre Of Deceptive Practices

[UPDATE, Sept. 12, 2016: Channel 4 Dispatches on British television in spring 2016 leveled some related accusations. Channel 4 included a Flight Centre response saying the “Dispatches’ allegation that Flight Centre has a policy or culture of applying opportunistic or excessive margins to particular customers or demographics is completely unfounded.” The travel company, though, acknowledged the program may “highlight… Read More »

How To Get Executives To Focus On Travel Risk Management

Nothing important gets done without executive buy-in, but what if no one in the C-suite is listening? That’s the conundrum facing some professionals as they try to establish robust travel risk management programs. When regulations or the news don’t get executives’ attention, experts advise giving them something tangible. “People who have never experienced a crisis don’t often see that it could happen… Read More »

More Duty Of Care Laws Coming

Duty of care is a top priority for travel managers, and doing it right means complying with all local rules where employees travel. Legislation and labor codes with travel safety provisions exist in several countries, including China, France, the Netherlands, Singapore, the United Kingdom and parts of Australia. More are set to take effect this year in New Zealand… Read More »

New Client Database Could Alter American Express Global Business Travel’s Integration With Booking Tools

American Express Global Business Travel is planning a new client database that could change how booking tools, agents and mobile devices connect. Benefits would include a more consistent traveler experience and improved travel disruption management. This repository of client policies and preferences is the top priority in a tech vision that the company expects to nail down by… Read More »

Travel Coordinator Busted Using Company Points For Personal Travel

Small business programs can help companies without negotiating clout get something from travel suppliers in return for their business. But like anything else, they’re vulnerable to fraud if no one is minding the store. That’s the situation at shipbuilder Austal. A defense contractor with a U.S. base of operations in Mobile, Ala., the company last year sued one of… Read More »