Monthly Archives: April 2015

Everything Is Uberizing, Why Not Business Jets?

[UPDATE, April 8, 2016: We published new information related to this article here.] The business jet industry is attracting loads of entrepreneurs offering tech-fueled brokerages, marketplaces and communities. Some of the ideas have gone too far for the FAA’s taste, but others could improve the affordability and utilization of unscheduled aircraft if they find a market. Whether that… Read More »

Mitigating The Information Security Risks Of Travel With Mobile Devices

Between Edward Snowden and Sony Pictures, one would think awareness about cybersecurity is at an all-time high. Some would say it’s not high enough to counter the allure of potentially vulnerable mobile services. A Global Business Travel Association Risk Committee webcast last week featured Disruptive Solutions CEO Sean Donahoo and iJet International director of information security Patrick Neise trying to raise… Read More »

Big Airlines Rein In Capacity Amid Fare Softness

Air travel demand is fairly strong and airplanes are pretty full. Airlines are raking in profits. Fares are flat or down. Where will they go from here? Predicting airfares is risky, with wild cards in the form of fuel prices, competition and the economy. Fundamentally, fares are a function of supply and demand. An imbalance there created some… Read More »

Accenture Plans To Endorse Uber For Employees

Atlanta – Consulting giant Accenture appears ready to urge limo-loving employees to use Uber. It would not be the first big company to approve the red-hot service, which remains questionable from a risk management perspective. “We basically treat Uber like a taxi,” said Accenture global travel program manager Lisa Keller during last week’s Association of Corporate Travel Executives conference. “You are more than welcome to use… Read More »

For Some, Travel Policy Isn’t Black And White

Atlanta – Travel policies range from simple and suggestive to complex and mandated but travel manager Michelle de Costa argued they need a “gray area so people can make the right choices for themselves.” Others try to make gray areas closer to black and white by stratifying polices based on traveler profile. Formerly Sapient’s director of global travel… Read More »

Airlines Ease Disruptions With New Systems, TMC Processes

With parts of the United States finally thawed after another nasty winter, weary travelers can breathe a little easier. But cancellations are something airlines think about year-round. To better reaccommodate disrupted passengers, they are employing the next generation of internal automated rebooking systems and new processes for travel management companies. Some airlines at first sought to rebook as many passengers as possible… Read More »

JPMorgan Chase Exit From International Commercial Card Market Leaves Clients, Partners Scrambling

JPMorgan Chase will exit the international commercial card business at the end of the year, and that has partners and clients scrambling. Competitors including American Express and Citi stand to benefit from an unscheduled influx of requests for proposals. Unplanned is how one JPMorgan Chase corporate card customer described the situation. “We got official notice in January,” said the source, who… Read More »

Cindy Allen Departs Concur As Some TMC Relationships Remain Touchy

Concur executive vice president of supplier and TMC services Mike Koetting will take direct responsibility for travel management company relationships as the firm says goodbye to Cindy Allen. Allen, who has served as vice president of TMC services, joined Concur upon its 2013 acquisition of GDSX. On Tuesday she informed TMCs by email that she plans to depart at the end of the… Read More »

TMC Apps: ‘Table Stakes’ For Clients

When asked what mobile apps they suggest company travelers use, travel managers invariably name apps from their risk management and tech providers. They also name their TMC, if it offers one. A TMC app’s standard feature is itinerary management, also core to popular apps like TripCase, TripIt and WorldMate. TMC apps grab information on bookings made by a travel agent or through a corporate booking tool, and update when there are changes. Another common feature is flight and… Read More »

Saving Dollars And Making Sense Of Travel Management’s Worth

Looking after human capital should be the top priority at any organization. That means ensuring travelers are safe — and maybe even productive and comfortable. A managed travel program helps a lot. Calculating and reporting the financial benefits of travel management and procurement, though, is less straightforward. Buyers and managers get plenty of data. They find some useful.… Read More »