Concerns about too many executives or employees on a flight date back to well before 9/11, the event that began the travel risk management era. While it’s perhaps the oldest travel risk management policy, the maximum passenger rule isn’t applied as widely as one might expect. A US Airways flight six years ago crash landed on the Hudson River carrying two dozen people working on the Bank of…
When building a new company, one way to establish an identity is to offer something no one else does. These days that typically means unique technology. But fast-growing U.S. travel management company Direct Travel is under no illusions of being an IT shop. This makes the company an attractive client for travel tech developers. At the moment, Direct Travel CIO Darryl Hoover has Concur…
Germany’s largest travel management company is not happy with the country’s dominant airline. BCD Travel has been discussing with clients how to react to Lufthansa’s decision to levy a 16 euro fee on bookings through GDS channels. There a few options, none particularly good. That’s according to BCD Travel executive vice president Rose Stratford. She knows of no “viable” alternative…
Some suggest Lufthansa is making its bold move in business travel distribution out of desperation. The airline company itself attributed Tuesday’s announcement to profit improvement efforts. Carriers attempting similar programs in the past usually were bleeding. While the German aviation group’s earnings could use a boost, the company’s competitive strength gives it leverage. It’s anybody’s guess as to which airlines — if any…
Lufthansa Group on Tuesday said corporate clients could avoid its 16 euro surcharge for GDS bookings after September by using its websites. That’s not a genuine alternative. Without workarounds, direct airline booking requires users to jettison price comparisons and complex bookings. Companies would forego data reporting for policy and spend management, duty of care and CO2 tracking. For many, it means they’re not using their preferred online…
Lufthansa Group in September will add a 16 euro per-ticket surcharge to bookings made through global distribution systems. The idea is to lower distribution costs by encouraging customers to use direct channels. The strategy dismantles agreements that required the airlines to include all fares and inventory in the systems. Corporate accounts instead can have travelers book on the group’s airline websites, where negotiated rates are…
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