Monthly Archives: September 2015

2016 Price Forecast: Flat Airfares And More Hotel Hikes

[UPDATE, Nov. 24: Forecast data from American Express Global Business Travel is included.] [UPDATE, Oct. 1: Information from NYU’s outlook on expected hotel rate increases is included.] For 2016, corporate travel buyers should expect hotel rate growth in the low- to mid-single-digit percentages while airfares on average show little change. Those are the bottom-line conclusions forecast by BCD Travel’s Advito and,… Read More »

Podcast 3: Pam Massey, Patrice Simon, Miriam Moscovici

Join us as we talk to travel management professionals about business travel services, expense management and careers on The Company Dime’s podcast.

Amadeus, Air Canada Reconcile

[UPDATE, March 8, 2017: Amadeus-connected travel agencies in Canada and the United States now can “seamlessly access and book” Air Canada’s Preferred and Advance paid seats, according to the global distribution system operator. Agents within their standard workflow can use seat maps furnished by Amadeus to sell the paid seat options at the time of initial booking or… Read More »

Travel And Transport Invests In Control

Travel and Transport isn’t in the “mega” TMC category, but it’s big enough now for global aspirations beyond the Radius Travel network it has helped steer for more than 20 years. Investing in overseas markets is one way the Omaha, Neb.-based company is trying to control its future. So is building more proprietary systems, including an agent desktop and a business intelligence platform. After years of exploring agent desktops available from… Read More »

Did Your Firm Enroll In The Airbnb Business Program? Are You Sure?

Airbnb last month announced that “business demand” surged and more than 1,000 companies had “formally” made it “part of their corporate travel programs.” The statement garnered press about corporate executives clamoring for the service, but it overreached. After our queries, Airbnb deleted the word “formally” from its announcement. [UPDATE, Sept. 21: Oddly, Airbnb has since reinserted the word.] It is… Read More »

Pro, Tzell Mobilize With ARC App

[UPDATE, Feb. 3, 2017: ARC discontinued this initiative in late 2015.] Using technology from ARC, Protravel International and Tzell Travel Group are joining the ranks of business travel agencies offering mobile apps. The ProTrip and tZapp apps are downloadable from the Android and iOS stores but not yet out of client beta. According to a spokesperson for the two agencies’ parent company,… Read More »

AA-Delta Interlining Impact: Small But Not Insignificant

American and Delta failed to renew their agreement on interlining, a longtime practice enabling a single ticket for flights on multiple, unaligned airlines and associated baggage transfers. It also allows a carrier to reaccommodate a competitor’s disrupted passengers. Corporate travel repercussions from the AA-Delta interline gap will be limited, but in some cases may cause inconvenience and added cost. When travelers book a negotiated rate (or any other… Read More »

Concur’s Risk Service Is ‘Open’ But Hasn’t Attracted Key TRM Providers

As some Concur clients test the new version of its Messenger iOS app, released last month, Concur’s self-described “open” approach to integrating with travel risk management firms already includes five providers, but not some of the bigger names. In the making since Concur two years ago acquired messaging firm conTgo, the app is the mobile companion to Concur’s Messaging service. It’s not meant… Read More »

Hertz Backs Off

[UPDATE, Feb. 13, 2017: Hertz chief revenue officer Jeff Foland will leave the company on Feb. 28. The move will follow new CEO Kathryn Marinello’s plans for “structural changes in North America to facilitate her direct interaction with senior managers and to fast-track decision-making to accelerate performance improvement,” according to a Hertz financial filing. Marinello last month replaced… Read More »

Keep An Eye On APIs, Travel Buyers Advised

CIO Magazine announced Aug. 1 that Marriott International earned a “CIO100” award for its application programming interface platform, created in 2014. Marriott senior director for B2B e-commerce Geoff Heuchling earlier that week gave corporate travel professionals an idea of why APIs matter to them. He made them sound pretty huge. Enabling new ways to integrate internal applications, distribute data externally, service customers and interact with… Read More »