Monthly Archives: January 2016

Podcast 7: Judy Bauer, Evan Konwiser, Patrice Simon

Join us as we talk to travel management professionals about business travel services, expense management and careers on The Company Dime’s podcast.

International SOS Commissions New Duty Of Care Code As GBTA Preps TRM Tool Update

[UPDATE, Sept. 27, 2016: Standards company BSI announced it published the code of practice commissioned by International SOS. Publicly Available Specification 3001:2016 can be purchased here.] [UPDATE, April 8, 2016: We published new information related to this article here.] International SOS commissioned the British Standards Institution to develop a duty of care “code of practice.” Though the approach… Read More »

Academia: Travel Management’s Toughest Sell

Bridgewater State University institutional travel coordinator Greg DeMelo is on a mission. Having established a cost-saving, insourced travel management program at his school using ARC’s Corporate Travel Department designation, he wants to get all eight other Massachusetts state public universities on board. He’s got a foothold in one. Seemingly like everything in higher ed change management, though, patience… Read More »

Sabre To Deliver AA’s Paid Seats Starting Feb. 2

[UPDATE, Feb. 4: Sabre announced that AA’s Preferred and Main Cabin Extra Seat now are available in the Sabre global distribution system. A Sabre official said a “phased rollout” will wrap up in mid-February.] Sabre at U.S. points of sale on Feb. 2 will start facilitating American Airlines’ paid seats, according to a Sabre memo to agency subscribers.… Read More »

Why The Midmarket Is Gold For Travel Management Companies

Considering trends like open booking and self-service, it may be surprising that nearly half of U.S. midmarket firms expect their reliance on travel management companies to grow during the next five years. That was another finding of the Global Business Travel Association’s September survey of more than 200 U.S. travel managers, also covered here and here. Seventy-three of… Read More »

How Good Is Card Swipe Data For TRM?

[UPDATE, Oct. 13, 2016: According to Business Travel News, Concur in early 2017 will include expense receipts and credit card transactions to augment traveler tracking within the Concur Messaging system.] During a crisis, business travelers don’t always check in with their companies when requested to do so. That may result from complacency or ignorance to corporate policies. Perhaps… Read More »

Is There Money Hiding In Your Email?

BCD Travel is working with undisclosed partners to help clients process compensation claims when airlines fail to meet regulatory standards for service. European Commission Regulation 261/2004 calls for varying payouts on cancellations, long delays or involuntary denied boarding. The new BCD program applies to travel to, within and (on EU carriers) from Europe. It’s available to clients there but the… Read More »

Alternative Launches After Fiscal Mismanagement Downs Government Travel Group

After three decades in operation, the Society of Government Travel Professionals last spring lost its tax-exempt nonprofit status. It had failed to file required Internal Revenue Service documents for three consecutive years. Sources said the organization’s board blames its former executive director, Rick Singer. SGTP last year fired his company, the now-defunct Edge Consulting, which had been providing executive director… Read More »

New App Developing Cash-For-Comfort Exchange For Air Travelers

Travelers often complain about the airplane seats they’re stuck in. Now available in the iTunes App Store, Seateroo lets them swap for more preferable seats. The idea to create a marketplace of buyers and sellers on the same flight is a nifty one backed by a traveler survey. But how would this work in corporate travel? A statement… Read More »

Global Climate Deal, Corporate Citizenship Drive Travel Sustainability

After decades of hesitation, the business world has embraced climate protection. More companies than ever are taking stock of the environmental impact of their employee travel and working to reduce it. Videoconferencing and more efficient ground transportation are among the more common means. Several organizations last month announced commitments in conjunction with the COP21 United Nations Climate Change… Read More »