Monthly Archives: February 2017

Big Clients Signal Acceptance As Rocketrip Signs General Electric, Twitter

[UPDATE, April 26, 2017: Rocketrip said Carlson Wagonlit Travel, Deem, Ovation Corporate Travel, Sabre and Travel Leaders Corporate joined Concur in its partnership program.] Rocketrip CEO Dan Ruch thinks too few travel managers are advocates for travelers. He said the profession has a policy compliance problem and lacks innovation. His new, big-name clients apparently agree with at least… Read More »

Startup Applies Policy To Web Buys For Small Businesses

This site’s readers are well aware of the parade of startups looking to tackle small-market or unmanaged business travel. None has gone quite as niche as Compl.ai. The new firm from Daniel Senyard, formerly of Tripchamp, is aiming to bring a policy tool to small businesses. That’s right, it’s a travel policy startup. Reminiscent of ProcureApp — which disappeared within… Read More »

CWT: Still Plenty Of Low-Hanging Fruit On Clients’ Mobile Wish Lists

Many software builders during the past several years moved toward a development process that involves clients in more steps along the way. This “agile” method allows them to prove the utility of smaller components of the technology, avoiding the commitment involved with major releases. This can increase speed to market for top-of-the-list features. Carlson Wagonlit Travel shifted to… Read More »

Traveler Engagement: (Hard) Work In Progress

Traveler engagement is an area of opportunity, but translating touchy-feely principles for a procurement mindset of compliance and savings is problematic. Many practitioners remain in the earliest stages of a more robust engagement program, studying and planning. According to an Association of Corporate Travel Executives/American Express Global Business Travel September 2016 survey of 254 corporate travel managers, 90… Read More »

Direct Travel Buys MacNair Travel As Midmarket Play Keeps Rolling

[UPDATE: Aug. 18, 2017: Direct Travel acquired S.R. Travel Service of San Francisco. Terms were not announced. A statement from Direct Travel West region president Helen Leon noted plans to expand “VIP and elite” services. Direct claims $4 billion in sales and offices in 60 locations.] [UPDATE, May 26, 2017: Vision Travel announced it would make available to… Read More »

Airlines Not Interested In Carbon Tax Floated By Big-Name Republicans

A group of political heavyweights from yesteryear wants the United States to introduce a carbon tax to help cut greenhouse gas emissions. Surprisingly, they’re conservative Republicans. Unsurprisingly, airline trade associations aren’t interested. Including a corresponding carbon dividend for Americans, the plan comes from the newly launched Climate Leadership Council. Former cabinet members James Baker, Henry Paulson, Jr., and George… Read More »

Messy Handling Of Global Entry Eligibility Mirrors Wider Chaos Following Executive Order

[UPDATE, April 19, 2017: Attorneys for the American-Arab Anti-Discrimination Committee filed suit Tuesday against U.S. Customs and Border Protection in a Washington, D.C. federal district court. The plaintiffs are seeking to compel CBP to produce records in response to previously filed Freedom of Information Act requests related to CBP actions to “revoke, suspend or terminate participation” in Global… Read More »

CWT Redesigning Reporting Tool Launched In 2015

Heard this one before? Large travel management company promises to become truly digital through better use of data and personalization. Carlson Wagonlit Travel chief technology officer Andrew Jordan in an interview last week described the very same as his top priority. Jordan didn’t disparage the “predictive” CWT AnalytIQs reporting system, ballyhooed and rolled out 16 months ago. Still,… Read More »

Trump Policies Apparently Impacting Nexus, Global Entry Eligibility

Attorneys are observing an uptick in canceled Global Entry memberships, and they suspect it is related to President Donald Trump’s policies on immigration and border controls. After a federal judge on Friday ruled to temporarily invalidate Trump’s so-called travel ban, the U.S. Department of Homeland Security said it “suspended any and all actions implementing the affected sections” of… Read More »

Teleconference 8: NDC In Corporate Travel

NDC In Corporate Travel April 13, 2017 Download the recording here. Gift the recording here. Get the slides here. Many in the business travel community know the general idea behind the International Air Transport Association’s New Distribution Capability. It’s not only for direct channels. It could improve access to airline services. What else does NDC mean for corporate travel providers and programs? When is it coming? Tackling these and… Read More »