Monthly Archives: July 2017

Concur TripLink, Traxo Collect Data From Corporate Bookings On United Mobile App

Press releases about suppliers participating in the direct-connect version of Concur’s TripLink continue apace even as the activation of such connections remains sporadic. Most recently, Concur made TripLink available to users of United Airlines’ mobile app. It’s also revamping the on-boarding process including removal of a step that asks employees of TripLink clients for permission to enroll them.… Read More »

Travel Managers Ruminate On The Impacts Of Tightening And Relaxing Policies

Boston – It’s folly to look for consensus on which way corporate travel policy is moving. Speakers at the Global Business Travel Association convention here last week displayed a wide range of approaches and opinions. On one panel, a travel manager wished his company’s policy was stricter while his co-panelist said she strives for a softer touch and… Read More »

TMCs Advance Mobile Hotel Bookings, Services

It’s well known that lodging is a strategic driver for travel management companies. Mobile is a key vehicle. American Express Global Business Travel next month in the United Kingdom will add hotel booking and chat to its Amex GBT mobile app. The move furthers a hotel strategy that recently included the integration of Booking.com content, according to American… Read More »

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

Updates: Self-Service At United; Corporate Travel In Academia; Seat Swap Flop; Advito-Cisco

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s self-service portal enhancements, the next step for an emerging college-level corporate travel education program, Advito’s expanding collaboration… Read More »

Concur Poised For Self-Booking Virtual Payment

Virtual payment in corporate travel is ready to break out. You’ve heard that before? With Concur about to announce virtual card capability for self-booking tool users, it feels like the end of the beginning. Virtual payment finally is moving beyond the familiar use cases that usually don’t involve self-booking — hotel reservations for contractors, interviewees, new hires and… Read More »

Why Don’t Companies Reward Policy-Compliant Travelers With Loyalty Points?

Efforts encouraging corporate travelers to do the right thing run the gamut. Punitive measures for policy noncompliance range from informing managers to withholding reimbursement. Short of requiring pre-trip approval, other strategies use incentives like gift cards, cash or simple positive reinforcement. Why not reward travelers with loyalty program points? Frequent flyer, guest and renter programs are the lifeblood for… Read More »

Certify Seeks Greater Sum, Keeps The Parts In Expense System Combo

Private-equity firm K1 Investment Management spent $125 million to recapitalize Certify, become its majority owner and go after expense management market leader Concur. K1 placed previous acquisitions Tallie, Nexonia and ExpenseWatch within parent Certify as wholly owned subsidiaries. Should the new entity maintain all four platforms as officials said it would, observers and competitors don’t see much change… Read More »