Category Archives: Careers

Updates: Air Emissions; Upside; Basic Economy; PayForTrip; Real ID; Compl.ai

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause,… Read More »

Microsoft Maximizes Travel Management Resources By Getting Them From American Express GBT

Microsoft has avoided “significant disruptions to stakeholders” since deploying in May 2016 a travel management outsource model that pushes the frontier of process over people. While the client continues to “own” strategy and sourcing, American Express Global Business Travel handles day-to-day travel manager tasks previously assigned mainly to travel department contractors. The setup freed Microsoft’s… Read More »

University Plans Rare Corporate Travel Management Curriculum

Metropolitan State University of Denver next year will offer corporate travel management education, a scarcity at the collegiate level. By comparison, those interested in becoming a travel agent can find training in several places. Plenty of tourism and hospitality schools offer other kinds of travel-related degrees. Efforts to educate the next generation of travel managers, though, have… Read More »

Getting Past The Travel Agent Workforce Crunch

Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as the retirement bubble looms, how do they find them and what competencies are they looking for? For young people considering their careers, travel isn’t as glamorous as it used to… Read More »

‘Team Value Quest’ Dares To Quantify The Merits Of Travel Management (Phase 1)

Denver – A crew of Global Business Travel Association members seeking designation as Global Leadership Professionals last year set out to quantify managed travel’s impacts. Known as Team Value Quest, the group designed a 90-question survey tool that could be used to grade travel programs. In piloting with 32 organizations, the study squad determined that… Read More »

GBTA Education Preview

After the golf outing and spa day are over and before evening frivolities, away from the exhibition floor din and the general session celebrity, GBTA’s convention attendees in Denver next month will seek education. This year there are more than 80 sessions. Putting on that many in an effort to appeal to all is an… Read More »

Book Review: Travel Management 101

Former BCD Travel research director Claudia Unger points out that 76 U.K. universities offer a combined 450 tourism-related degrees, none of which focus on corporate travel. If a new program started, her recently published book could fit on the reading list. “Corporate Travel: Hiding in Plain Sight” (CreateSpace Independent Publishing Platform, 2016) is written at… Read More »

Podcast 11: James Filsinger, Tom Botts, Chris Vukelich, Flo Lugli and Mitchell Stern

Join us as we talk to travel management professionals about business travel services, expense management and careers on The Company Dime’s podcast. Our eleventh episode features the second installment of a panel discussion recorded last month on hotel pricing and the lodging request for proposals process. The first part is here. Our expert guests were Yapta… Read More »

Podcast 10: Flo Lugli, Tom Botts, Chris Vukelich, James Filsinger and Elizabeth Grygo

Join us as we talk to travel management professionals about business travel services, expense management and careers on The Company Dime’s podcast. Our tenth episode features the first installment of a panel discussion recorded this week on hotel pricing and distribution strategies. The expert guests are new Miraval Group SVP and CMO Tom Botts, Yapta president… Read More »

Updates: Air Merger; NYC Room Rates; Hotel Safety

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click these links to jump to updates on airline consolidation, New York lodging rates, hotel safety, GBTA’s risk management… Read More »

Travel Safety As Career Path

She’s chair of the Global Business Travel Association risk committee. She built the travel safety program at Bank of America. Now Facebook has hired her to do the same. She’s Erin Wilk, and she appears to be one of the only dedicated travel safety managers in the corporate world. Apparently Bank of America thought it was… Read More »