Category Archives: Payment

Updates: Air Emissions; Upside; Basic Economy; PayForTrip; Real ID; Compl.ai

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause,… Read More »

Conferma Virtual Card Advance Isn’t The End Game

Much work is needed for email authorizations to supplant old-fangled faxes as the de facto standard for virtual card authorizations. That is, if the industry cannot first dispense with both. Conferma last month described its new encrypted email solution as a PCI-compliant “breakthrough.” The company says it is cheaper than sending faxes and approved by… Read More »

Teleconference 2: Hotel Buying

Hotel Buying Oct. 13, 2016 Thanks to all our attendees and speakers! The recording from this event may be purchased here or gifted here for $10. Here are the accompanying slides. On Teleconference 2, The Company Dime and expert guests examined the dynamics of the ongoing 2017 hotel rate negotiating season. ABC Global Services CEO Eric Altschul,… Read More »

GBTA Speakers Attempt To Answer Virtual Payment’s Questions

Denver – Despite its headaches, travel management pros who use virtual payment say it’s too beneficial to pass up. Speakers here during the Global Business Travel Association convention last month raised, and attempted to answer, the many questions. Virtual payment is a popular option for travelers without corporate cards. It cuts accounting reconciliation times and… Read More »

GBTA Education Preview

After the golf outing and spa day are over and before evening frivolities, away from the exhibition floor din and the general session celebrity, GBTA’s convention attendees in Denver next month will seek education. This year there are more than 80 sessions. Putting on that many in an effort to appeal to all is an… Read More »

Hilton No Longer Providing Concur E-Receipts

Concur in March notified users that Hilton stopped providing e-receipts for expense reports. Concur cited “changes to Hilton’s systems” and said it is working with the hotel company on alternatives. E-receipts in Concur are digital replicas of paper receipts provided by many travel suppliers. Travel managers like them because travelers need not do anything to… Read More »

Hogg Robinson Centers On Payments For SME Growth In North America

[UPDATE, Jan. 25, 2017: HRG apparently released a new app sometime in the last few weeks. It’s available on Android and iOS, and offers typical TMC app features like itinerary sync and touch-to-call. “This app is only available to existing HRG clients who have the app enabled in their technology configuration,” according to the iTunes… Read More »

ExpenseBot Plies Both Human Support And Tech

Dakota Software finance director Nick Lay canceled his Concur Expense implementation two months ago, but he still gets monthly bills. This, he said, is a sign of a provider that’s too big for a small enterprise like his. On the other hand, new supplier ExpenseBot takes his phone calls and emails. ExpenseBot’s founders consider its… Read More »

Updates: Air Merger; NYC Room Rates; Hotel Safety

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click these links to jump to updates on airline consolidation, New York lodging rates, hotel safety, GBTA’s risk management… Read More »

Dynamic Currency Conversion Presents Hidden Cost, Simple Fix

Long known to frequent travelers, a questionable practice called dynamic currency conversion is catching more attention from bank card issuers and their clients. While the practice borders on insidious, travel professionals can protect their organizations with a little education. Bank sources said the activity — in which merchants ask foreign travelers whether they’d like charges… Read More »

Challenges Could Make A Fiercer American Express

It’s a tricky time for the world’s largest corporate card provider. American Express’ recent financial performance is “disappointing,” said chairman and CEO Kenneth Chenault. An antitrust suit with potentially wide and expensive implications still is pending. Amex recently lost a couple big consumer co-branding partnerships. Average fees charged to merchants are dropping, and will keep… Read More »

Riot Games Coping With Corporate Travel’s Virtual Card Adolescence

Virtual cards are still a work in progress, but Riot Games travel wizard Sean Parham isn’t ready to give up on them. He’s now on his second try. The intended benefits — reduced fraud, easier reconciliation and a seamless traveler experience including an easier expense process — are just too tempting. Last year Parham pulled the… Read More »