Category Archives: Policy

What’s A Business Traveler’s Time Worth?

U.S. authorities this week said an expanded “laptop ban” is “still on the table.” A prohibition on large personal electronic devices in passenger cabins on all transatlantic flights would decimate productivity. The International Air Transport Association estimated the impact at $1.1 billon annually. How did it come up with that number? Moreover, do corporate travel… Read More »

‘Laptop Ban’ Prompts Review Of Travel, IT Policies

[UPDATE, April 19, 2017: Emirates cited revised U.S. government policies for its decision to reduce flight frequencies on five U.S. routes. In May the airline will begin reducing to five weekly from daily the flights to Fort Lauderdale and Orlando. In June, it will trim twice-daily Boston and Seattle services to one per day. The… Read More »

Updates: Air Emissions; Upside; Basic Economy; PayForTrip; Real ID; Compl.ai

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause,… Read More »

DOD Piloting New Defense Travel System, Asking For Travel Management Company Capabilities

The U.S. Department of Defense spends billions on travel every year. Its policies have grown unwieldy. The Defense Travel System has been widely derided. Travel payment processes are rife with errors. Projects now underway aim to fix a lot of that. DOD since June has been running a limited pilot of the newest version of… Read More »

New International Tax Framework Demands Solid Travel Booking, Activity Data

New York — Corporate travel departments are always pointing to service, savings and safety as reasons for travel management policies and practices. Here’s another: fiscal self-preservation. Aiming to reduce transnational tax avoidance, more than 100 jurisdictions around the globe last year adopted plans to update international tax rules. Governed by the Organisation for Economic Co-operation… Read More »

Evolving Travel Policies Challenge OBTs

Travel suppliers want to provide personalized offers to travelers. Some travel managers want to customize travel policies to better fit individual travelers and the specifics of a trip. The problem is, some online booking tools can’t or don’t easily handle the nuances. OBTs connect with traveler profiles. Those often include basic data like an employee’s… Read More »

As Basic Economy Spreads, So Do Its Headaches

[UPDATE, Feb 3, 2017: We published new information related to this article here.] [UPDATE, Jan. 19, 2017: American Airlines’ version of Basic Economy goes on sale Feb. 21 for travel starting March 1, first in 10 select markets. Like Delta’s and United’s, AA’s new bottom-level product is meant to provide more choices for customers and… Read More »

Teleconference 4: Cost Vs. Comfort

Cost Vs. Comfort Dec. 8 at 12 pm EST Thanks to all our attendees and speakers! This event’s recording may be purchased here or gifted here for $10. During Teleconference 4, Nvidia senior global travel manager Karoline Mayr, tClara managing partner Scott Gillespie and Carlson Wagonlit Travel Solutions Group vice president Christophe Renard discussed how to balance… Read More »

Travel Friction And The Diminishing Returns Of Cost Savings

Programs like Rocketrip, Upside and TripActions offer new ways for travelers to save their companies money while earning something for themselves. In some cases they earn such benefits by accepting a lower-quality travel experience. But what are the human and productivity costs of these tradeoffs? Recent studies tried to get at the influence of business… Read More »

How Far Is Too Far For Hotel Attachment?

By all accounts, hotel attachment is an important indicator. Roughly speaking, this is the percentage of bookings for trips of more than one day that contain a lodging component. A higher ratio means better data for negotiations and risk management. If the hotel booking is made with the air booking, there may be transaction fee… Read More »

Book Review: Travel Management 101

Former BCD Travel research director Claudia Unger points out that 76 U.K. universities offer a combined 450 tourism-related degrees, none of which focus on corporate travel. If a new program started, her recently published book could fit on the reading list. “Corporate Travel: Hiding in Plain Sight” (CreateSpace Independent Publishing Platform, 2016) is written at… Read More »

Podcast 11: James Filsinger, Tom Botts, Chris Vukelich, Flo Lugli and Mitchell Stern

Join us as we talk to travel management professionals about business travel services, expense management and careers on The Company Dime’s podcast. Our eleventh episode features the second installment of a panel discussion recorded last month on hotel pricing and the lodging request for proposals process. The first part is here. Our expert guests were Yapta… Read More »