Category Archives: Productivity

‘Laptop Ban’ Prompts Review Of Travel, IT Policies

Checking laptops and tablets isn’t just an annoying hit to productivity. In many cases, corporate policies don’t allow it. How do organizations reconcile those policies with new aviation security rules that ban all but small electronic devices from airplane cabins on inbound flights from certain Middle Eastern and North African airports? Half a dozen travel managers… Read More »

Today In Chatbots: Concur’s Hipmunk Demos, HelloGbye Launches

Concur still isn’t saying much about its plans for Hipmunk, but a client conference this month featured a roadmap for its natural language processing capabilities. According to a March 15 tweet by Concur VP of business development R.J. Filipski, Hipmunk showed attendees it was enabling “chatbot-based business travel booking via Concur and your preferred TMC.” Meanwhile,… Read More »

Next Time, Avoid The Snow Disruption

Did today’s blizzard in the Northeast wreck your travel plans? There are a number of developing services that can help corporate travelers avoid such problems. A first step may be knowing the likelihood that a flight could be disrupted before booking it. Flightsayer, a service from Resilient Ops, presents a score for each flight where 1… Read More »

Business Travel’s Personal Toll: Identity Threat Or Reality Check?

Those who travel for business view warnings about the mental and physical hazards either as an “identity threat” or a “more concerning reality check.” This was a finding from an academic study published last week on the reaction to an earlier study exploring the “darker side of hypermobility.” The first study argued that the perceived… Read More »

Travel and Transport Augments Agent Desktop With New Information System

Two-thirds of Travel and Transport’s client bookings go through self-booking tools. Why, then, did the travel management company spend time and money building out technology at the travel agent point of sale? It’s because the rest often are the most important or tricky bookings. Better-informed and more efficient agents make for better customer service. Travel… Read More »

CWT: Still Plenty Of Low-Hanging Fruit On Clients’ Mobile Wish Lists

Many software builders during the past several years moved toward a development process that involves clients in more steps along the way. This “agile” method allows them to prove the utility of smaller components of the technology, avoiding the commitment involved with major releases. This can increase speed to market for top-of-the-list features. Carlson Wagonlit… Read More »

Messy Handling Of Global Entry Eligibility Mirrors Wider Chaos Following Executive Order

Confusion following President Donald Trump’s Jan. 27 executive order suspending entry into the United States by people from Iraq, Iran, Libya, Somalia, Sudan, Syria and Yemen also colored the government’s handling of business traveler-friendly expedited screening programs. A media official from U.S. Customs and Border Protection late Wednesday responded to questions sent Monday about revocations… Read More »

Trump Policies Apparently Impacting Nexus, Global Entry Eligibility

Attorneys are observing an uptick in canceled Global Entry memberships, and they suspect it is related to President Donald Trump’s policies on immigration and border controls. After a federal judge on Friday ruled to temporarily invalidate Trump’s so-called travel ban, the U.S. Department of Homeland Security said it “suspended any and all actions implementing the… Read More »

Teleconference 8: NDC In Corporate Travel

NDC In Corporate Travel April 13, 2017, at 12 pm EDT In the works for a while, IATA’s New Distribution Capability is a standard for airline data transfer meant to advance product distribution and help carriers customize offers. What does all that mean? How exactly will it impact corporate travel programs? When is it coming? Featuring Festive Road managing… Read More »

Updates: Air Emissions; Upside; Basic Economy; PayForTrip; Real ID; Compl.ai

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause,… Read More »

Strategy Evolved, HRG Rolls Out Native Apps

The last big travel management company to hold out on delivering an owned mobile app, Hogg Robinson Group this month is deploying on Android and iOS. The TMC will maintain other mobile initiatives, including a Nordic region app co-branded with Amadeus and collaboration with Sabre’s TripCase. For clients in the United Kingdom, HRG also is… Read More »

Variety, Practicality Mark Newest Travel Management Company App Features

Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in the WorldMobile app as part of a deal announced in October. Some think of it as an obligatory function; the TMC sees more differentiation in other capabilities.… Read More »

Alternatives Sought As CWT Shutters WorldMate Consumer App, Focuses On Corporate

[UPDATE, Jan. 10, 2017: The headline of this article was revised to add clarity.] Carlson Wagonlit Travel is discontinuing the consumer-facing version of WorldMate, the popular itinerary app it bought in 2012 for reportedly $20 million. A company official said CWT would continue to support WorldMate’s email parsing API, which backs several similar apps and services including Sabre’s… Read More »