Business travel is all about productivity — whether that relates to its fundamental use for more efficient collaboration, guarding against bureaucracy to ensure seamless collaboration, or generally purchasing the right services at the right prices so trip missions deliver the most value. It also means helping employees avoid getting bogged down in post-trip red tape. The coverage below digs into issues, processes, tools and tricks.
Sabre-owned virtual payments company Conferma Pay expects by January to provision virtual cards into digital wallets for travel bookings. It’s another means for virtual payment to dispense with 20th-century technology. Faxes now handle a minority of Conferma Pay’s virtual card authorizations to hotel properties, with more reliable, secure email and API connections growing in usage…
Cross-border corporate trips made a big comeback this year. According to American Express Global Business Travel, international bookings during the three months ending in September reached 67 percent of their 2019 level — surpassing the domestic recovery. That occurred even with some key markets remaining closed. What about the long term? Rana Forhoohar, a columnist…
Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…
When assessing what she could do to further her company’s people-planet-profit agenda, Lindsay Balram sought high-impact but easy wins. She landed on making life easy for travelers, even if it meant spending more, and keeping track of how hard travel is on them. Her company, biopharmaceutical firm Alkermes, built a dashboard for various metrics to…
There was a time when 30-year-old travel tech provider Cornerstone Information Systems saw an exchange on one in five tickets issued. Now that’s up to between one-third and half. This has huge implications for corporate travel services, labor and costs — as the industry has seen since business travel came back in earnest. Unfortunately, it’s…
“The pandemic has had a huge impact across the payments space,” according to Visa Business Solutions senior director Ryan Grabau. “People want to be more digital, for sustainability or because everyone is working remotely. They want to pay contactless. Organizations want more control in managing expenditures and cash flow.” Grabau spoke here last month during…
Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel industry has been hit by it. Hospitality executives lament the difficulty of replacing…
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