Category Archives: Reporting

Flight Disruption Predictions Arrive

One way travel managers and management companies earn their stripes is guiding travelers through trip disruptions. Better still is helping them avoid such snafus. Using predictive analytics, that’s Flightsayer’s game. Some beta testers are intrigued. Better-known in corporate travel circles, FlightStats also is working on predictive analytics. It’s keeping a lot of that close to the vest for… Read More »

Microsoft Embraces Hotel Data, Travel Personas In Sustainability Drive

About five years ago, Microsoft created an internal carbon tax of sorts. Since then, business units have been responsible for carbon emissions associated with their electricity use and air travel. This year, the company began estimating the carbon footprint of its business travelers’ hotel stays. It will assess whether to include that information in calculations for the carbon… Read More »

Shoeboxed Uncovers Expense App, Joining Crowded Field Addressing Huge Market

Annual growth percentages for the expense management market remain in the high single digits, according to recent reports from IDC and Technavio. That’s a big reason why the number of software providers, already in the dozens, keeps growing. While this may not concern large enterprise providers like Concur, Chrome River or Coupa, on the smaller end, the choices… Read More »

Want Data Insights? Travel Inc. Says Ask Alexa

Voice-assisted search is exploding, and along with it comes the opportunity for traveler service and transactions. What about data? A number of companies are looking into this, but Atlanta-based Travel Incorporated aims to be the first corporate travel provider to release a working product. Building off its proprietary reporting tool, Evolution, a new Travel Inc. “bot engine” allows… Read More »

Concur TripLink, Traxo Collect Data From Corporate Bookings On United Mobile App

[UPDATE, Aug. 5, 2017: Concur pushed back to Sept. 16 its simplification of the TripLink user permission process.] [CORRECTION, July 31, 2017: The original version of this article mischaracterized improvements in the TripLink on-boarding process, suggesting travelers do not need to agree to connect their loyalty programs with their Concur profiles. They do still need to permit that… Read More »

Updates: Self-Service At United; Corporate Travel In Academia; Seat Swap Flop; Advito-Cisco

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s self-service portal enhancements, the next step for an emerging college-level corporate travel education program, Advito’s expanding collaboration… Read More »

Certify Seeks Greater Sum, Keeps The Parts In Expense System Combo

Private-equity firm K1 Investment Management spent $125 million to recapitalize Certify, become its majority owner and go after expense management market leader Concur. K1 placed previous acquisitions Tallie, Nexonia and ExpenseWatch within parent Certify as wholly owned subsidiaries. Should the new entity maintain all four platforms as officials said it would, observers and competitors don’t see much change… Read More »

Defense Department Seeks Rewards Program Partner For Rebates On Meal Spending

When you spend more than $1 billion annually on dining, it’s wise to sign up for programs that could kick back millions. It’s especially appreciated if the money you’re spending is from taxpayers. That’s why the U.S. Department of Defense Travel Management Office plans to pilot a dining rewards program. On DOD’s behalf, the Defense Human Resources Activity… Read More »

Cornerstone Wins Federal Data Account As Concur Sunsets TravelTrax

Concur is phasing out the TravelTrax data solution and its biggest user, the U.S. federal government, is switching to Cornerstone Information Systems. A Concur representative confirmed the company would be sunsetting TravelTrax by next year. “We are committed to the travel analytics space and will continue to invest and innovate in this area,” according to the spokesperson. “We are… Read More »

ARC Data Showing Promise For Buyers

Prism data is the basis for corporate deals with the big U.S. network airlines. It will be for the foreseeable future. But it has limitations. The Airlines Reporting Corp. designed new tools for corporate buyers and agencies that better detail activity and marketplace benchmarks. This can prepare them for contracting. In an early use case of ARC Corporate… Read More »