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Notebook: Searching For Better Travel Data, International SOS Endorses Spotnana

As part of its mission to support client employees’ safety, security and well-being, risk management firm International SOS processes 20 million passenger name records a week. Between 1.5 percent and 2 percent have errors, according to the firm’s global travel industry relations VP, Wendy Stachowiak. That’s a lot. But with some new mutual clients using…

New Emburse CEO Aims To Double Revenue

Emburse has a new CEO and an ambitious goal. Owned by private equity firm K1 Investment Management, the purveyor of expense and travel management products by Chrome River, Tripbam, the former Roadmap and other brands, on Monday announced that longtime technology industry leader Marne Martin replaced Eric Friedrichsen as CEO.  Friedrichsen became a board member….

Expensify Stakes A Lot On New Expense Management Approach

A top choice for expense software, especially among small and midsized enterprises, Expensify has always wanted to be something more. Its founder and CEO is not afraid to take risks. In the face of strong headwinds 15 years after its inception, Expensify is putting a lot on the line with its latest concept for expensing. …

United Move Prompts Some Buyers To Again Find Direct Channel Insufficient

Surprised to find last week that United Airlines made their negotiated rates available to travelers via its website and mobile app, some corporate travel buyers took a closer look at functionality the airline built to support their needs. While United has done more than some other carriers to legitimize supplier-direct channels for managed travel, “better…

Poll: Artificial Intelligence Emerging Slowly For Travel Buyers

A GBTA survey this month of more than 300 travel buyers found that 6 percent were using artificial intelligence in their programs, and 7 percent saw it as a top priority for 2024. One-third called it “important but not a top priority” for next year, while 37 percent said it was “low/no” priority and 16…

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