Category Archives: Risk

Flight Centre, Agents Pay For Overcharges

Former Flight Centre agent Vanessa Barrett this month pleaded guilty to defrauding Australia’s Northern Territory of more than AU$110,000 by falsely inflating travel invoices. Barrett is one of more than a dozen agents Northern Territory police have investigated during the past few years for alleged fraudulent activity related to a government pensioner travel program, according… Read More »

Concur, Frosch, HRG Sign Up For New AA NDC Program Offering $2 Per Segment, Other Benefits

American Airlines will pay participating travel agencies $2 per net segment booked and ticketed using certified NDC connections at all points of sale on AA-marketed flights. The program requires agencies to cover distribution costs, but comes with a near-term content parity commitment. It also enables new possibilities for corporate bundles, waiver-and-favor management and risk management data. They’re… Read More »

TRM, Meet ERM

Research shows companies increasingly are establishing enterprise-wide risk management programs to offer a bird’s-eye view of all types of risk. So far, though, travel risk doesn’t seem to be part of the conversation. North Carolina State University’s Poole College of Management has an enterprise risk management practice sponsored by Deloitte. Its reports divide risks into… Read More »

Privacy Shield Alive For Now As Europe, U.S. Set Annual Review

A European Union commissioner said Friday that the first annual review of the Privacy Shield data protection framework would take place in September, supporting optimism for the scheme’s prospects. Uncertainty had been brewing as the European Commission threatened it would dismantle the program without reassurances by the Trump administration. The review “will be an important… Read More »

‘Laptop Ban’ Prompts Review Of Travel, IT Policies

[UPDATE, April 19, 2017: Emirates cited revised U.S. government policies for its decision to reduce flight frequencies on five U.S. routes. In May the airline will begin reducing to five weekly from daily the flights to Fort Lauderdale and Orlando. In June, it will trim twice-daily Boston and Seattle services to one per day. The… Read More »

Taxing Calls For Tracking

Tax jurisdictions around the nation and globe increasingly are going after companies for revenues owed based on business activities within their borders facilitated by travel. Ernst & Young last year pointed out “a significant increase … in both business travel and nonresident income tax enforcement” by the state of New York. That’s not the only… Read More »

Next Time, Avoid The Snow Disruption

[UPDATE, April 19, 2017: Rebooking service Freebird announced reseller deals with Altour, Options Travel, Safe Harbors Business Travel, Short’s Travel Management, Travel and Transport and Upside Travel. It also picked up additional funding from venture capital firms General Catalyst and Accomplice, and named industry vet Ellen Keszler as another advisor and investor.] Did today’s blizzard in… Read More »

Business Travel’s Personal Toll: Identity Threat Or Reality Check?

Those who travel for business view warnings about the mental and physical hazards either as an “identity threat” or a “more concerning reality check.” This was a finding from an academic study published last week on the reaction to an earlier study exploring the “darker side of hypermobility.” The first study argued that the perceived… Read More »

Messy Handling Of Global Entry Eligibility Mirrors Wider Chaos Following Executive Order

[UPDATE, April 19, 2017: Attorneys for the American-Arab Anti-Discrimination Committee filed suit Tuesday against U.S. Customs and Border Protection in a Washington, D.C. federal district court. The plaintiffs are seeking to compel CBP to produce records in response to previously filed Freedom of Information Act requests related to CBP actions to “revoke, suspend or terminate… Read More »

Trump Policies Apparently Impacting Nexus, Global Entry Eligibility

Attorneys are observing an uptick in canceled Global Entry memberships, and they suspect it is related to President Donald Trump’s policies on immigration and border controls. After a federal judge on Friday ruled to temporarily invalidate Trump’s so-called travel ban, the U.S. Department of Homeland Security said it “suspended any and all actions implementing the… Read More »

New International Tax Framework Demands Solid Travel Booking, Activity Data

New York — Corporate travel departments are always pointing to service, savings and safety as reasons for travel management policies and practices. Here’s another: fiscal self-preservation. Aiming to reduce transnational tax avoidance, more than 100 jurisdictions around the globe last year adopted plans to update international tax rules. Governed by the Organisation for Economic Co-operation… Read More »

Security Experts Highlight Concerns About Reservations Data As GDSs React To Vulnerabilities

Global distribution system providers this week did not contest the results of an examination by Germany-based tech security experts showing vulnerabilities in reservation systems. Security experts contacted by The Company Dime said the potential for abuse may be greater than the researchers outlined in that such information could be used for crimes including corporate espionage… Read More »