Category Archives: Sectors

New Private Luxury Terminal At LAX Offers Corporate Memberships, But Are There Takers?

Who will pay thousands of dollars to use a private terminal before boarding a commercial flight? Rich folks, of course, but also maybe those who employ rich folks. At LAX, where celebrities move through and paparazzi pursue, entertainment companies and talent agencies may take a look at The Private Suite, a facility that opened this… Read More »

Cornerstone Wins Federal Data Account As Concur Sunsets TravelTrax

Concur is phasing out the TravelTrax data solution and its biggest user, the U.S. federal government, is switching to Cornerstone Information Systems. A Concur representative confirmed the company would be sunsetting TravelTrax by next year. “We are committed to the travel analytics space and will continue to invest and innovate in this area,” according to the… Read More »

United States Requires Virtual Cards In Next Federal Payment Program

The largest charge card program in the world is getting with the times, or maybe ahead of them. Bidders for the third generation of the U.S. General Services Administration’s SmartPay must include virtual cards. Until now, they have been an optional component in the governmentwide program. SmartPay2 runs through November 2018. SmartPay3 will pick up… Read More »

Defense Department Identifies Concur As Vendor For DTS Pilot

The U.S. Department of Defense finally identified the commercial travel system it’s been piloting since June 2016. No one should be surprised that it’s market leader Concur Travel and Expense. A DOD official told The Company Dime that the pilot is designed to evaluate “the out-of-the-box capability of the commercial-off-the-shelf, software-as-a-service product to meet DOD… Read More »

Updates: Air Emissions; Upside; Basic Economy; PayForTrip; Real ID; Compl.ai

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause,… Read More »

DOD Piloting New Defense Travel System, Asking For Travel Management Company Capabilities

The U.S. Department of Defense spends billions on travel every year. Its policies have grown unwieldy. The Defense Travel System has been widely derided. Travel payment processes are rife with errors. Projects now underway aim to fix a lot of that. DOD since June has been running a limited pilot of the newest version of… Read More »

GBTA Committee Praises AA, Delta And Partners For Media Bag Work

Denver — The media have a lot of baggage. Seriously, when they travel, employees at companies like CBS often lug loads of equipment. Fees for excess bags can easily swamp the cost of a ticket. On many trips, these travelers need to go beyond the airlines’ normal bag limits. Alliance partners of American Airlines and Delta… Read More »

GBTA Education Preview

After the golf outing and spa day are over and before evening frivolities, away from the exhibition floor din and the general session celebrity, GBTA’s convention attendees in Denver next month will seek education. This year there are more than 80 sessions. Putting on that many in an effort to appeal to all is an… Read More »

Serko, Xero Seek Small Business Travel Syndicate

Everyone talks about the SME, but they really mean the M. That’s the midsize in small and medium-sized enterprise. Executives at business travel booking tech firm Serko are going after the S. They say this collectively huge segment of the business world is due for recognition with quality travel management services. Serko is releasing a business… Read More »

Academia: Travel Management’s Toughest Sell

Bridgewater State University institutional travel coordinator Greg DeMelo is on a mission. Having established a cost-saving, insourced travel management program at his school using ARC’s Corporate Travel Department designation, he wants to get all eight other Massachusetts state public universities on board. He’s got a foothold in one. Seemingly like everything in higher ed change… Read More »

Why The Midmarket Is Gold For Travel Management Companies

Considering trends like open booking and self-service, it may be surprising that nearly half of U.S. midmarket firms expect their reliance on travel management companies to grow during the next five years. That was another finding of the Global Business Travel Association’s September survey of more than 200 U.S. travel managers, also covered here and… Read More »

Alternative Launches After Fiscal Mismanagement Downs Government Travel Group

After three decades in operation, the Society of Government Travel Professionals last spring lost its tax-exempt nonprofit status. It had failed to file required Internal Revenue Service documents for three consecutive years. Sources said the organization’s board blames its former executive director, Rick Singer. SGTP last year fired his company, the now-defunct Edge Consulting, which had been… Read More »