Tag Archives: Airbnb

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

Still Fringe For Many Clients, Airbnb Presents Travel Management Companies Revenue Opportunity

It’s a classic tale of challenges and opportunities. And disclaimers. For when the three biggest travel management companies help clients use Airbnb, they say, they’re not endorsing it. Whether to use it is up to clients. TMCs are simply capturing data. Well, they might be marketing it, too. And they could soon be booking it. In any case,… Read More »

Airbnb Prepares Third-Party Bookings

[UPDATE, June 10: Airbnb announced the program. An official said travel agents are not part of it for the moment, but on-site agents might be. More context here.] Breaking from its standard policy of allowing only the guest to book his or her own accommodations, Airbnb is preparing a feature for its business clients allowing travel agents or arrangers… Read More »

2015 On The Company Dime

As they work for advantage, clients, suppliers and those in between keep business travel management interesting. Changes to underlying and consumer-facing technology make it a dynamic business function. The personal and geopolitical elements of business travel offer points of note from the micro to macro levels. As one of our featured practitioners noted, this job is about economics, geography, psychology and then some. And so last… Read More »

Did Your Firm Enroll In The Airbnb Business Program? Are You Sure?

Airbnb last month announced that “business demand” surged and more than 1,000 companies had “formally” made it “part of their corporate travel programs.” The statement garnered press about corporate executives clamoring for the service, but it overreached. After our queries, Airbnb deleted the word “formally” from its announcement. [UPDATE, Sept. 21: Oddly, Airbnb has since reinserted the word.] It is… Read More »

Airbnb Plans Better-Curated Business Listings

Airbnb has set up a pilot program in San Francisco to “help hosts tailor their listings to business travelers.” It’s now gathering “business-ready” property information. Among the qualifications, the property must be listed in its entirety, keys must be available at all hours on check-in day, pets and smoking are not allowed and the host must have accepted at least three… Read More »

Airbnb Adds Risk Management Support In Further Appeal To Corporate Travel

International SOS for a few months has been taking data from Airbnb to help joint clients locate employees in a crisis. Sources said Airbnb also is soliciting other types of support from travel risk management companies to increase its appeal to corporate travel programs. Meanwhile, Airbnb seems to be expanding its business travel sales and account management capabilities. The home… Read More »

Concur’s TripLink Adds Airbnb

[UPDATE: July 16, 2017: Airbnb and Concur announced that “in the coming months,” business travelers would “be able to search and book Airbnb rentals” in Concur Travel, with itineraries and e-receipts “automatically” synchronizing to Concur Expense.] Concur announced that integration allowing users to book Airbnb through its TripLink “open booking” approach is live. The pair already had enabled… Read More »