Tag Archives: American Airlines

GBTA Takes Airline Distribution Head-On

Boston – Travel management professionals agree that to be effective, new airline distribution programs need to offer at least as much functionality as existing systems do. Based on expert commentary at last week’s Global Business Travel Association convention here, it would appear that a solution to be welcomed by all key parties is a ways off. Dozens of speakers… Read More »

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

Sabre Commits To AA NDC Plan, Heralding Shift In Airline Distribution Economics

[UPDATE, June 29, 2017: Revises Travelport information.] Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to achieving that goal with American Airlines. When GDSs do bring in the highest-level NDC functionality of, say, American Airlines, what will that mean for travel management… Read More »

As TMCs Praise AA Reveal, Some Question NDC Plan’s Practicality

Travel management company executives have mixed views on the American Airlines New Distribution Capability program announced Friday. Some are fine with it, acknowledging there is work to do. More are happy with the airline’s creativity but concerned about the technical and process challenges. Unease about the impact of direct bookings on agent and tech productivity featured prominently in… Read More »

Concur, Frosch, HRG Sign Up For New AA NDC Program Offering $2 Per Segment, Other Benefits

American Airlines will pay participating travel agencies $2 per net segment booked and ticketed using certified NDC connections at all points of sale on AA-marketed flights. The program requires agencies to cover distribution costs, but comes with a near-term content parity commitment. It also enables new possibilities for corporate bundles, waiver-and-favor management and risk management data. They’re not up and… Read More »

Airline-GDS Negotiations Heat Up As Parties Try To Sway Lawsuit’s Outcome

[UPDATE, May 26, 2017: IAG informed industry partners that British Airways and Iberia would add a $10 fee as of Nov. 1, essentially for each one-way trip, on tickets purchased in global distribution systems. The fee will be displayed as a “Q charge” in fare constructions, and included in itinerary fare quotes. Refunds will align with the rules of the… Read More »

Updates: Air Emissions; Upside; Basic Economy; PayForTrip; Real ID; Compl.ai

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s carbon emissions pledge to corporate clients, Upside’s launch, proliferating Basic Economy airfares, PayForTrip’s pause, the federal government’s… Read More »

Jury Finds Sabre’s US Airways Contract Violated Antitrust Law

[UPDATE, March 22, 2017: U.S. District Judge Lorna Schofield denied Sabre’s motion to set aside the verdict against it. She cited case law explaining that such a motion can be granted “only if there exists such a complete absence of evidence supporting the verdict that the jury’s findings could only have been the result of sheer surmise and… Read More »

Jury Won’t Hear Sabre Argument That US Airways Lured It Into Lawsuit

The US Airways v. Sabre antitrust case now is in the jury’s hands. The evidence it’s considering does not include everything Sabre wanted it to know. Most notably, the jury didn’t hear about Sabre’s claim that US Airways pursued a “sign-and-sue” strategy. According to the argument, US Airways baited Sabre into rejecting a last-minute request for a deal… Read More »

Defense Rests After Witnesses Rebut US Airways Account Of Sabre’s Strong-Arming

New York – In its lawsuit against Sabre, American Airlines contends that US Airways in 2011 had “no choice” but to accept purportedly onerous terms for participating in the global distribution system. Witnesses for the airline alleged that Sabre insisted on a contract for full content, or else US Airways risked being out of the system altogether. The… Read More »