With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they did, for some, it was a question of how the relevant systems could help the response to the pandemic — or not. There’s some debate about how soon the usually…
Three in four European corporate travel decision makers polled early this year agreed that changes were needed to address sustainability in business travel, but only 17 percent were confident in pulling that off. “The apparent disconnect really tells quite a simple story,” according to Jim McClelland, a sustainability expert and author at publisher Raconteur, which…
In the four years since announcing its new distribution strategy, Lufthansa has done a lot to try to convince the travel agency community of the merits. The latest stop in its campaign, a Wednesday webinar for Canadian agencies, featured Lufthansa officials outlining the carrots partners can get by using the New Distribution Capability. To avoid…
Announcing financial results today for the first nine months of this year, Lufthansa Group executives offered an update on the company’s distribution and digitization strategies. In short, it will be some time before the split from traditional distribution practices bears fruit. As it moves to a Datalex-provided platform, Lufthansa Group carrier Swiss is expected next year…
Lufthansa Group in September will add a 16 euro per-ticket surcharge to bookings made through global distribution systems. The idea is to lower distribution costs by encouraging customers to use direct channels. The strategy dismantles agreements that required the airlines to include all fares and inventory in the systems. Corporate accounts instead can have travelers book on the group’s airline…
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