Tag Archives: commission

No Show? No Commission

Industry practice stipulates that hotels don’t pay commissions on penalty charges when travelers don’t show up, even if the rate they booked was commissionable. Yet, one expert said some travel management companies get hotels to stray from the standard practice. No-shows are fairly rare, but the topic could become more relevant if hotels continue to… Read More »

Airline Consolidation, Other Factors Further Squeeze Travel Agency Commissions

Once in a while, some in the buyer community are excited by the dollar signs associated with global distribution system incentives paid to travel management companies. Disclosures from the US Airways v. Sabre trial recently offered such an occasion. Testimony indicated this money is significantly smaller than commission revenue from airlines, but a new examination of U.S. government data… Read More »

Sources: Hilton Stops Dickering Around With Reduced Commissions

Hilton Worldwide is no longer considering reduced commissions on its member rates, according to sources. Hilton press officials did not respond to requests for comment sent Thursday morning. This a relief for travel agents and their business customers. Yet, concern about exposure to changes in supplier revenue — especially from hotels — will remain. “We… Read More »

Hilton To Cut Agency Commissions On New Rates

Hilton Worldwide declined to comment, but several sources said it’s planning to reduce agency commissions on its new HHonors rates. Those are the discounted rates that Hilton revealed in February as part of its “Stop Clicking Around” marketing campaign, designed to compete with online travel agencies. Other travel agencies at first worried they also would… Read More »