Tag Archives: Concur

Concur, Frosch, HRG Sign Up For New AA NDC Program Offering $2 Per Segment, Other Benefits

American Airlines will pay participating travel agencies $2 per net segment booked and ticketed using certified NDC connections at all points of sale on AA-marketed flights. The program requires agencies to cover distribution costs, but comes with a near-term content parity commitment. It also enables new possibilities for corporate bundles, waiver-and-favor management and risk management data. They’re… Read More »

Rail Revolution? A Travel Pro Can Dream

[UPDATE, June 23, 2017: Expedia completed its acquisition of a majority stake in SilverRail. Terms were not disclosed.] [UPDATE, June 16, 2017: Adds information about Amadeus Cytric.] Announcing plans to acquire a majority stake in rail distribution and IT firm SilverRail, Expedia CEO Dara Khosrowshahi last month said rail was “ready for an online revolution.” It can’t… Read More »

Cornerstone Wins Federal Data Account As Concur Sunsets TravelTrax

Concur is phasing out the TravelTrax data solution and its biggest user, the U.S. federal government, is switching to Cornerstone Information Systems. A Concur representative confirmed the company would be sunsetting TravelTrax by next year. “We are committed to the travel analytics space and will continue to invest and innovate in this area,” according to the… Read More »

Today In Chatbots: Concur’s Hipmunk Demos, HelloGbye Launches

[UPDATE: June 28, 2017: Sabre announced plans for a new chatbot that travel agencies would white-label. According to Sabre Labs director of technology Mark McSpadden, Casto Travel and TSI signed up to conduct a pilot later this year.] Concur still isn’t saying much about its plans for Hipmunk, but a client conference this month featured… Read More »

Taxing Calls For Tracking

Tax jurisdictions around the nation and globe increasingly are going after companies for revenues owed based on business activities within their borders facilitated by travel. Ernst & Young last year pointed out “a significant increase … in both business travel and nonresident income tax enforcement” by the state of New York. That’s not the only… Read More »

Concur Partnership Over, Egencia Announces New Expense Management Solutions

The partnership agreement between Concur and Egencia will end on March 31, Concur confirmed Tuesday in a written statement. Declining to comment on what Concur “is or isn’t doing,” Egencia VP of global product and marketing Michael Gulmann said, “We’d like to partner with everyone.” The firms commented in response to information in a Concur memo obtained… Read More »

Defense Department Identifies Concur As Vendor For DTS Pilot

The U.S. Department of Defense finally identified the commercial travel system it’s been piloting since June 2016. No one should be surprised that it’s market leader Concur Travel and Expense. A DOD official told The Company Dime that the pilot is designed to evaluate “the out-of-the-box capability of the commercial-off-the-shelf, software-as-a-service product to meet DOD… Read More »

After Enlisting Two Dozen TMCs, Concur’s Preferred Program Loses A Few

Frosch recently left the Concur preferred travel management company program because it didn’t want to use all the required technology. A similar thing happened with Altour and at least one other TMC. In the three cases, officials said they remain Concur supporters even if they no longer meet the formal program’s criteria. At more than… Read More »

Evolving Travel Policies Challenge OBTs

Travel suppliers want to provide personalized offers to travelers. Some travel managers want to customize travel policies to better fit individual travelers and the specifics of a trip. The problem is, some online booking tools can’t or don’t easily handle the nuances. OBTs connect with traveler profiles. Those often include basic data like an employee’s… Read More »

In Beta, Concur And United Aim To Solve For Unused TripLink Tickets

[CORRECTION, Sept. 30, 2016: An earlier version of this article suggested travel agents could use United’s website to access client waiver funds in association with TripLink bookings. United has not built such a solution, but is considering it.] One of the issues tripping up Concur’s TripLink in beta with United Airlines and several customers is how… Read More »

Six Reasons Concur Wants Hipmunk

Concur last week agreed to buy consumer travel search company Hipmunk. This will help it “deliver consumer-grade products to corporate customers,” according to Concur. Beyond that, the firm’s execs are saying very little. Here’s some educated speculation. Hipmunk wasn’t going far in the consumer space. For months it has been talking to potential strategic investors… Read More »

Direct Airline Distribution Hasn’t Grown

Airline distribution generates more than its fair share of controversy. Battles over financial flows, technology and content often underlie potential disruption to the status quo. Yet so far, it’s all talk. The split between airline direct and indirect volumes has barely changed. In corporate travel, the indirect global distribution system/travel management company channel remains dominant. American… Read More »

Teleconference 1 (Beta): Airline Direct Distribution

Airline Direct Distribution Sept. 8, 2016 The Company Dime welcomes expert guests including American Airlines managing director for distribution and data commercialization Cory Garner, ARC president and CEO Mike Premo, WestRock corporate travel manager Karen Hatch and World Travel Inc. president Dee Runyan to decode the status quo on airline direct booking in business travel. Music: “Funkorama” Kevin… Read More »