Deem

In NDC, ‘When?’ Takes Back Seat To ‘How Much?’

One challenge for the New Distribution Capability in corporate travel is that its protocols emphasize offers over schedules. This flips on its head the typical way travel counselors find flight options for business travelers. Sabre is trying to get airlines to adjust the NDC protocol to facilitate schedule-led search out of the box. In the…

Travelport Buys Deem

Travelport acquired corporate travel booking and ground tech firm Deem from Enterprise Holdings for an undisclosed sum. Travelport plans to integrate Deem’s travel solution with its Travelport+ platform in the coming months and enable access to NDC offers, products and services. Travelport CEO Greg Webb in 2021 said he did not want to be in…

Direct Travel CTO Sees Future Of Travel Management Tech In Teams, Slack

Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…

With Google ITA, Deem Presents Clients A New Choice For Shopping Southwest

[CORRECTION, Oct. 19, 2022: The original version of this article included outdated information about some Southwest Airlines leisure routes not available to Deem users via certain shopping channels. There are no longer any such restrictions.] Southwest Airlines early this year began “limited” participation in the Google ITA QPX airfare search and shopping system. Corporate online…

Mixing Business Travel And Leisure Puts Companies On Alert For Higher Spending, Liability

Reporting on industry recovery, some travel suppliers have pointed to an uptick in trips that combine business and leisure. Such blended activity is nothing new, but the pandemic elevated its profile thanks to the changing nature of work, more employee-friendly approaches and the shock to travel itself. For organizations, the related considerations include whether to…

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