Tag Archives: Egencia

Concur Partnership Over, Egencia Announces New Expense Management Solutions

The partnership agreement between Concur and Egencia will end on March 31, Concur confirmed Tuesday in a written statement. Declining to comment on what Concur “is or isn’t doing,” Egencia VP of global product and marketing Michael Gulmann said, “We’d like to partner with everyone.” The firms commented in response to information in a Concur memo obtained… Read More »

Variety, Practicality Mark Newest Travel Management Company App Features

[UPDATE, April 6, 2017: World Travel Inc. last month enabled fingerprint ID for logins and an option for users to remain signed in even as they switch to other apps.] Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary… Read More »

Data From Price Assurance Tools Promise Power For Buyers

[UPDATE, March 10, 2017: FairFly completed integration with Travelport’s Galileo global distribution system.] Price assurance has taken root in corporate travel. TripBam and Yapta, especially, have made serious inroads. Another airfare reshopping firm, FairFly also is building a business on travel price volatility. These specialists are compiling huge data repositories. For travel managers, this may… Read More »

Getting Past The Travel Agent Workforce Crunch

Adoption of online booking technology means corporate agencies can grow without a commensurate increase in headcount. But when new travel agents are needed, especially as the retirement bubble looms, how do they find them and what competencies are they looking for? For young people considering their careers, travel isn’t as glamorous as it used to… Read More »

Egencia Bags Incremental Advance On Ancillaries

[UPDATE, June 10: Amadeus clarified comments on NDC, which may have given some readers the wrong impression. This article contains revised quotes.] Egencia in March began selling bag checks online to European customers. It’s another example of a corporate travel distributor making gains on access to ancillary airline options. In partnership with Amadeus, the service… Read More »

Getting In The Feedback Loop

It is easy to understand the importance of traveler feedback. Obtaining it is harder. As usual, mobile technology offers promise. A few new tech companies provide the means to collect timely and relevant traveler input, on the fly. Some travel management companies are looking to do the same. Armed with meaningful feedback, travel managers can… Read More »

2015 On The Company Dime

As they work for advantage, clients, suppliers and those in between keep business travel management interesting. Changes to underlying and consumer-facing technology make it a dynamic business function. The personal and geopolitical elements of business travel offer points of note from the micro to macro levels. As one of our featured practitioners noted, this job is about economics, geography, psychology and then some.… Read More »

Orbitz For Business Clients (Sans IBM) Will Move To Egencia’s Platform

Following Expedia’s acquisition of Orbitz Worldwide, leaders of Egencia and Orbitz for Business have been meeting for about six weeks. On Nov. 16, they informed Orbitz for Business clients they would migrate “in waves” next year to Egencia’s booking systems and other technology. This won’t include IBM, which was one of the biggest Orbitz for Business clients although… Read More »

The Struggle To Improve Hotel Shopping In Online Booking Tools

Industry opinion on what it’s like to shop for hotels in corporate booking tools falls somewhere between cumbersome and atrocious. Inexperienced travelers or those with few preferences might call it good enough. Travel managers don’t. They want improvements, and some have given up on providers delivering them. Not so fast, say developers including Amadeus, Deem, Egencia… Read More »

Pre-Trip Approval And The Value Of Red Tape

Pre-trip approval for many organizations is a necessary evil. It’s bureaucratic by nature. It may be the antithesis of the traveler-centric approach that’s all the rage on the conference circuit. But the practice is effective for travel pros and senior managers looking to put the kibosh on journeys deemed too expensive, unworthy or unsafe. The ultimate demand-management control, pre-trip approval… Read More »

TMC Apps: ‘Table Stakes’ For Clients

When asked what mobile apps they suggest company travelers use, travel managers invariably name apps from their risk management and tech providers. They also name their TMC, if it offers one. A TMC app’s standard feature is itinerary management, also core to popular apps like TripCase, TripIt and WorldMate. TMC apps grab information on bookings made by a travel agent or through a corporate booking tool, and update when there are changes. Another common feature… Read More »

Just As Egencia’s Fusion Begins To Bear Fruit, Expedia Buys Again

Egencia three years ago said it would begin building technology globally rather than regionally, and now it’s on the verge of some real accomplishments. Although the endgame is beginning to emerge, the 325 software engineers working on Egencia’s Fusion project need not update their résumés. Parent Expedia on Feb. 12 announced plans to buy yet another corporate… Read More »