Tag Archives: hotel booking

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

The Struggle To Improve Hotel Shopping In Online Booking Tools

Industry opinion on what it’s like to shop for hotels in corporate booking tools falls somewhere between cumbersome and atrocious. Inexperienced travelers or those with few preferences might call it good enough. Travel managers don’t. They want improvements, and some have given up on providers delivering them. Not so fast, say developers including Amadeus, Deem, Egencia and nuTravel. They’re… Read More »