Tag Archives: International SOS

TRM, Meet ERM

Research shows companies increasingly are establishing enterprise-wide risk management programs to offer a bird’s-eye view of all types of risk. So far, though, travel risk doesn’t seem to be part of the conversation. North Carolina State University’s Poole College of Management has an enterprise risk management practice sponsored by Deloitte. Its reports divide risks into three buckets: macroeconomic… Read More »

International SOS Covers Emotional Rescue

Caring for a traveler who gets sick, injured or kidnapped is a visible side of travel risk and medical services. Residual trauma also can occur even if an employee is physically unscathed by a car wreck or security incident. Frequent long-distance travel itself can weigh heavily. Culture shock is real for expats and their families. Emotional support services… Read More »

‘Laptop Ban’ Prompts Review Of Travel, IT Policies

[UPDATE, July 20, 2017: The U.S. Department of Homeland Security no longer bans large electronic devices in airplane passenger cabins for flights coming in from overseas. The last of the 10 airports affected by the restrictions had the ban removed this week.] [UPDATE, April 19, 2017: Emirates cited revised U.S. government policies for its decision to reduce flight… Read More »

‘Trust But Verify’ Your Hotel Safety Vetting

Most organizations don’t inspect every hotel property they tell travelers to use. They can do some of that with the help of travel management companies and risk specialists, but covering the globe is a tall order. So how do travel management pros really know if properties in their programs are safe? Mostly they’re taking the hotels’ word for… Read More »

Travel Risk Management Experts: Limited Value In French, Israeli Risk Alert Apps

Lots of apps alert travelers to danger. Two of the newest come from the French and Israeli governments. These seem like good additions to the phones of ex-pats or travelers, and travel risk management experts say any info is usually better than none. Obviously partial to their products, TRM providers said one concern is that using both public and private-sector apps may be confusing during… Read More »

International SOS Adds Air Safety Ratings

International SOS last month introduced an aviation safety ratings service that flags bookings on airlines deemed risky. Gwendoline Pichon de Vendeuil, group product director at the travel risk management firm, noted growing customer interest following several high-profile aviation incidents in the past year. For travel management pros, the important thing is knowing the risks before travel occurs. Some companies address it by… Read More »

International SOS Commissions New Duty Of Care Code As GBTA Preps TRM Tool Update

[UPDATE, Sept. 27, 2016: Standards company BSI announced it published the code of practice commissioned by International SOS. Publicly Available Specification 3001:2016 can be purchased here.] [UPDATE, April 8, 2016: We published new information related to this article here.] International SOS commissioned the British Standards Institution to develop a duty of care “code of practice.” Though the approach… Read More »

Travel Risk Management Firms Explore Single Sign-On Access

Passwords are annoying. Resetting one in the midst of a crisis is particularly frustrating. But that’s exactly what many corporate managers need to do before finding out if any of their employees are impacted. IJet International on Jan. 1 will offer single sign-on to its systems using credentials that clients store themselves. Part of the travel risk management provider’s technology overhaul,… Read More »

Podcast 5: Lessons From Paris

Join us as we talk to travel management professionals about business travel services, expense management and careers on The Company Dime’s podcast.

Paris Response: Ready And Able, But Rusty

Annapolis, Md., Trevose, Pa. and Philadelphia – Travel risk management programs worked as designed after Friday’s attacks in Paris, according to executives at leading TRM firms. But they said some clients need more practice and familiarity with systems and protocols. It’s one thing to have in place the appropriate infrastructure; it’s another to know how to quickly use it in a crisis.… Read More »