Microsoft

Dispatch 3

We broke the news on December 1 but it’s still sinking in. After hearing no mention of it on investor calls, we tried to contact the loquacious JPMorgan Chase analyst Jamie Baker to talk about it. We didn’t get a hold of him. This week, Baker told AA, “It feels as if you are taking…

Direct Travel CTO Sees Future Of Travel Management Tech In Teams, Slack

Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…

Reporter’s Notebook: Spinning Corporate Travel From A Seat At The Table

Though peripheral to big-picture themes like diversity, recovery, risk and sustainability, fundamentals of travel management also got airtime at corporate travel’s largest event here in August. Several education sessions had corporate travel management practitioners dissecting how the pandemic changed interdepartmental collaboration and stakeholder engagement. If the following anecdotes offer any indication, the increased attention paid…

BCD Travel Ditches Travelport

BCD Travel is moving to two global distribution system partners from three, focusing on Amadeus and Sabre while leaving out Travelport. “We have a high regard for Travelport, but we’re confident that the direction we’ve taken is the right one for our business and our customers,” according to a statement attributed to Thane Jackson, BCD…

Amadeus Taps Into Collaboration Trends With Cytric Booking Tool

Is this the year that the Amadeus Cytric online self-booking and expense management system makes a North American splash? The company has big plans and claims some fish on the hook. On Tuesday, Amadeus announced new integration with Microsoft to bring Cytric to users of Teams and Outlook.  Those connections follow a wider Amadeus-Microsoft partnership,…

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