Tag Archives: mobile

Kevin Austin Shoots For The Next Big Mobile Thing

Hi-Mark Software made its mark more than a decade ago, and Kevin Austin sold it to TRX in 2007. Concur now is shutting down what remains of Austin’s technology, and he’s back with something new. His Big Data Experts has created a platform for building mobile apps, going to market as ONEtechnology. They’re not just any mobile apps.… Read More »

Still Looking For The All-In-One Business Travel App? What’s That?

Corporations are looking for an all-in-one business travel app that doesn’t, and won’t, exist. Developers think messaging, natural language and “deep linking” between apps bring the notion as close to reality as possible. A single mobile app that does everything sounds great. Why? Simplicity. It’s natural for procurement pros to seek fewer suppliers. It’s easiest to point travelers… Read More »

TripLingo Translates Roaming Plans For Additional Travel Management Value

As with areas like expense, meetings, payment and risk, mobile phones and plans don’t fall within the typical travel manager’s bailiwick. Building on its language and Wi-Fi dialing capabilities, TripLingo is looking to challenge that norm. Its latest service helps companies that do not have a centralized mobile phone program to manage excess charges. From one country or region to the next,… Read More »

Today In Chatbots: Concur’s Hipmunk Demos, HelloGbye Launches

[UPDATE, June 28, 2017: Sabre announced plans for a new chatbot that travel agencies would white-label. According to Sabre Labs director of technology Mark McSpadden, Casto Travel and TSI signed up to conduct a pilot later this year.] Concur still isn’t saying much about its plans for Hipmunk, but a client conference this month featured a roadmap for its… Read More »

Strategy Evolved, HRG Rolls Out Native Apps

The last big travel management company to hold out on delivering an owned mobile app, Hogg Robinson Group this month is deploying on Android and iOS. The TMC will maintain other mobile initiatives, including a Nordic region app co-branded with Amadeus and collaboration with Sabre’s TripCase. For clients in the United Kingdom, HRG also is about to launch… Read More »

Variety, Practicality Mark Newest Travel Management Company App Features

[UPDATE, April 6, 2017: World Travel Inc. last month enabled fingerprint ID for logins and an option for users to remain signed in even as they switch to other apps.] Like other travel management companies, World Travel Inc. enabled email parsing and off-channel booking data capture in its mobile experience. Technology from Traxo powers itinerary data aggregation in… Read More »

Teleconference 7: Mobile Technology

Mobile Technology March 9, 2017 Download the recording here. Gift the recording here. Grab the slides here. It’s everywhere, so what’s next for mobile technology in corporate travel? Our expert panel discussed the status quo, keys to creating a mobile strategy, the possible impact of mobile self-service on jobs and operations, and emerging functions like chatbots. This episode featured American Express… Read More »

FCM Travel Solutions Takes Mobile TMC Service To A New Level With Messaging

FCM Travel Solutions soon would like you to meet Sam, a multi-platform mobile messaging service bringing e-concierge and virtual agent concepts into the managed arena. The Company Dime last month previewed the platform, which FC USA has been testing internally. About 20 users from FCM Travel Solutions’ largest corporate customer also are testing it, and its second-largest will participate as well.… Read More »

Travel Risk Management Experts: Limited Value In French, Israeli Risk Alert Apps

Lots of apps alert travelers to danger. Two of the newest come from the French and Israeli governments. These seem like good additions to the phones of ex-pats or travelers, and travel risk management experts say any info is usually better than none. Obviously partial to their products, TRM providers said one concern is that using both public and private-sector apps may be confusing during… Read More »

Boston Consulting Group App Exemplifies Traveler-Centric Program

Given the intensity of its people’s travel, The Boston Consulting Group is not known as a stickler on expenses. But relatively flexible policies and willingness to spend on better services aren’t everything. Ease of process is important, too. BCG head of global travel Gehan Colliander said the company is moving toward a more employee-centric travel program. Some observers… Read More »