Traveler tracking and TMC reporting systems couldn’t handle the crush of cancellations as SARS-CoV-2 raced around the globe almost three years ago. Inaccurate reports on traveler locations had companies spinning wheels. Is the industry ready for another large-scale event? In some ways, yes. Mostly no. And evolving airline distribution strategies are complicating everything. Things will…
Sabre-owned virtual payments company Conferma Pay expects by January to provision virtual cards into digital wallets for travel bookings. It’s another means for virtual payment to dispense with 20th-century technology. Faxes now handle a minority of Conferma Pay’s virtual card authorizations to hotel properties, with more reliable, secure email and API connections growing in usage…
Are native travel management company mobile apps obsolete? That’s Darryl Hoover’s question. The Direct Travel chief technology officer was playing out the implications of the company’s revised digital strategy. Leveraging collaboration platforms including Microsoft’s Teams and Salesforce’s Slack, he said, allows the travel management company to meet customers where they are. That’s a lot easier…
Corporate travel buyers and travelers have lost some confidence in the services and quality to expect at hotels, but Marriott International doesn’t see that making its way into contractual relationships with corporate accounts. “It’s only come up a couple times, and we have actually tried our best not to engage in those conversations,” said Julius…
Apparently Hopper is building a corporate online booking tool. Marketing materials suggest B2B clients can “offer an end-to-end OBT that leverages Hopper’s technology, supply and design.” Scores of job openings describe a new corporate travel team that would “make Hopper’s consumer booking experience available to corporate travelers with corporate controls” through an “elegant, user-centric” solution….
Spend management company Emburse released a mobile app for managing “every aspect” of a business trip. The Emburse Go digital companion for iOS and Android devices is a scalable, down-market, less customized version of the Roadmap app that Emburse acquired in 2021. It’s available for a spending-based fee to Emburse’s 16,000 small and medium-sized expense…
If all goes according to plan, Deem’s corporate booking tool and mobile apps this summer will be the first of their kind to allow Uber for Business users to book scheduled and on-demand rides. According to Deem head of mobility Nikolaj Koester, about nine in 10 trips through ridehailing companies are on-demand. “You’ve never been…
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