Tag Archives: risk management

TRM, Meet ERM

Research shows companies increasingly are establishing enterprise-wide risk management programs to offer a bird’s-eye view of all types of risk. So far, though, travel risk doesn’t seem to be part of the conversation. North Carolina State University’s Poole College of Management has an enterprise risk management practice sponsored by Deloitte. Its reports divide risks into… Read More »

‘Trust But Verify’ Your Hotel Safety Vetting

Most organizations don’t inspect every hotel property they tell travelers to use. They can do some of that with the help of travel management companies and risk specialists, but covering the globe is a tall order. So how do travel management pros really know if properties in their programs are safe? Mostly they’re taking the… Read More »

Teleconference 7: Mobile Technology

Mobile Technology March 9, 2017 Download the recording here. Gift the recording here. Grab the slides here. It’s everywhere, so what’s next for mobile technology in corporate travel? Our expert panel discussed the status quo, keys to creating a mobile strategy, the possible impact of mobile self-service on jobs and operations, and emerging functions like chatbots. This episode… Read More »

How Good Is Card Swipe Data For TRM?

[UPDATE: Oct. 13, 2016: According to Business Travel News, Concur in early 2017 will include expense receipts and credit card transactions to augment traveler tracking within the Concur Messaging system.] During a crisis, business travelers don’t always check in with their companies when requested to do so. That may result from complacency or ignorance to… Read More »

Travel Risk Management Firms Explore Single Sign-On Access

Passwords are annoying. Resetting one in the midst of a crisis is particularly frustrating. But that’s exactly what many corporate managers need to do before finding out if any of their employees are impacted. IJet International on Jan. 1 will offer single sign-on to its systems using credentials that clients store themselves. Part of the travel risk management… Read More »

Concur’s Risk Service Is ‘Open’ But Hasn’t Attracted Key TRM Providers

As some Concur clients test the new version of its Messenger iOS app, released last month, Concur’s self-described “open” approach to integrating with travel risk management firms already includes five providers, but not some of the bigger names. In the making since Concur two years ago acquired messaging firm conTgo, the app is the mobile companion to Concur’s Messaging service.… Read More »

Study Shows ROI On Travel Illness Prevention Programs

When moral or legal obligations aren’t enough, proving the ROI of risk management isn’t easy. A new study offers travel pros some data to make the case for a “return on prevention.” The research finds that measures like pre-travel medical checks and malaria prevention pay back. Belgium-based research and consulting firm Prevent in January released the study, sponsored by the International SOS… Read More »

Pre-Trip Approval And The Value Of Red Tape

Pre-trip approval for many organizations is a necessary evil. It’s bureaucratic by nature. It may be the antithesis of the traveler-centric approach that’s all the rage on the conference circuit. But the practice is effective for travel pros and senior managers looking to put the kibosh on journeys deemed too expensive, unworthy or unsafe. The ultimate demand-management control, pre-trip approval… Read More »

More Duty Of Care Laws Coming

Duty of care is a top priority for travel managers, and doing it right means complying with all local rules where employees travel. Legislation and labor codes with travel safety provisions exist in several countries, including China, France, the Netherlands, Singapore, the United Kingdom and parts of Australia. More are set to take effect this year… Read More »