Tag Archives: Sabre

Sabre Commits To AA NDC Plan, Heralding Shift In Airline Distribution Economics

[UPDATE, June 29, 2017: Revises Travelport information.] Timing on global distribution system readiness to hook up New Distribution Capability connections for full functionality remains a mystery. Sabre, for one, has committed to achieving that goal with American Airlines. When GDSs do bring in the highest-level NDC functionality of, say, American Airlines, what will that mean for travel management… Read More »

Amadeus To Retire ‘Workhorse’ Mainframes

Amadeus expects this year to reach a major milestone, decommissioning the last of its mainframes. This is the culmination of a multi-year process to achieve “more flexibility and resiliency.” Sabre isn’t there yet. Under new CEO Sean Menke, the company has embarked on a general tech upgrade program. “We will make investments in our IT infrastructure this year… Read More »

Airline-GDS Negotiations Heat Up As Parties Try To Sway Lawsuit’s Outcome

[UPDATE, May 26, 2017: IAG informed industry partners that British Airways and Iberia would add a $10 fee as of Nov. 1, essentially for each one-way trip, on tickets purchased in global distribution systems. The fee will be displayed as a “Q charge” in fare constructions, and included in itinerary fare quotes. Refunds will align with the rules of the… Read More »

Evolving Travel Policies Challenge OBTs

Travel suppliers want to provide personalized offers to travelers. Some travel managers want to customize travel policies to better fit individual travelers and the specifics of a trip. The problem is, some online booking tools can’t or don’t easily handle the nuances. OBTs connect with traveler profiles. Those often include basic data like an employee’s level in the… Read More »

Jury Won’t Hear Sabre Argument That US Airways Lured It Into Lawsuit

The US Airways v. Sabre antitrust case now is in the jury’s hands. The evidence it’s considering does not include everything Sabre wanted it to know. Most notably, the jury didn’t hear about Sabre’s claim that US Airways pursued a “sign-and-sue” strategy. According to the argument, US Airways baited Sabre into rejecting a last-minute request for a deal… Read More »

Defense Rests After Witnesses Rebut US Airways Account Of Sabre’s Strong-Arming

New York – In its lawsuit against Sabre, American Airlines contends that US Airways in 2011 had “no choice” but to accept purportedly onerous terms for participating in the global distribution system. Witnesses for the airline alleged that Sabre insisted on a contract for full content, or else US Airways risked being out of the system altogether. The… Read More »

‘Seriously, Keep This To Yourself, Tell No One’

New York — U.S. District Judge Lorna Schofield in October told the jury in the US Airways v. Sabre trial here that to prove conspiracy, the plaintiffs must demonstrate Sabre knowingly entered into an agreement not to compete which unreasonably restrained trade and caused injury. In the ensuing weeks, American Airlines attorneys produced several pieces of evidence to… Read More »

Big Four Got About One-Third Of Total Sabre Incentives

New York — Sabre in 2011 paid a total of $647 million in travel agency incentives, according to evidence in the US Airways v. Sabre trial here. About one-third of that went to four big corporate agencies — American Express Global Business Travel, BCD Travel, Carlson Wagonlit Travel and HRG. Newly revealed evidence shows specific totals for CWT and… Read More »

As His Company Sued Sabre, Doug Parker Claimed Scant Knowledge About Travel Agencies

New York — Doug Parker is chairman and CEO of American Airlines, which continued the lawsuit against Sabre that his previous company, US Airways, filed more than five years ago. Two months after announcing a merger with American, Parker in an April 2013 taped deposition admitted to a remarkable lack of knowledge about the sales and distribution ends… Read More »

Why It’s Difficult To Update Travel Agent Desktops

New York — It’s easy to make fun of the traditional “green” screens that travel agents use, but it’s really hard to replace them. Executives with large travel management companies deposed for the US Airways v. Sabre lawsuit, now in trial here, pointed to tens of millions of reasons. “It was a money pit,” said BCD Travel EVP Rose… Read More »