Alexandria, Va. – Amid a federal government solicitation process putting the management of upwards of $4 billion in annual travel spending up for grabs, the National Defense Transportation Association’s GovTravels conference attracted a record 1,100 attendees here last month. The U.S. General Services Administration has begun collecting information from interested travel and expense tech vendors…
American Express Global Business Travel’s executives get quarterly updates on cyber risks monitored by the company, according to a new section in its annual report, filed Wednesday. The company regularly tests its systems for vulnerabilities and provides all employees with cybersecurity awareness training, including information on company policies and procedures for reporting incidents. GBT also…
Artificial intelligence promises efficiency gains and better, quicker corporate travel service. Use cases include email automation, swift answers to simple questions, and chatbot bookings and changes. For corporate travel management companies, though, achieving tantalizing outcomes requires extreme care. “Move fast and break things” this is not. Machine learning and predictive artificial intelligence are not new…
On Jan. 2, when some users tried to log in to SAP Concur for expense or travel, they encountered a “Sorry, something went wrong” error. Multiple services, also including invoicing, imaging and analysis/intelligence, suffered from degradation, according to the company’s status dashboard. SAP Concur was working to address a potentially serious issue, which it described…
Geopolitical tensions, cybersecurity threats and the impact of climate change topped 2024 watchlists and predictions published during the past two months by several travel risk management providers. Even as armed conflict grows in multiple locations around the globe for the first time in decades, there’s also consensus that travel program managers should beware of domestic…
Pharmaceutical company Alkermes is looking for hotels that offer a safe jogging path. At IBM, the security team questions potential preferred properties. Automation Anywhere wants some favors on the meetings side for space or flexible terms. It’s a challenging rate environment, but there’s more than one way for corporate buyers to find value in lodging…
One of the pandemic’s silver linings has been greater awareness of and attention to corporate duty of care. According to Claire Langford, a veteran travel buyer and former TMC program manager now with CoreTrust Purchasing Group, organizations taking a broader view of employee wellbeing can not only mitigate risk, but also improve recruiting and retention….
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