Switching reservation systems is a crucial part of an airline merger, and a scary proposition. If it doesn’t go as planned, it can be traumatic for the carriers and their customers. Delta Air Lines in 201o had some glitches when absorbing Northwest’s reservations, but overall the migration wasn’t too disruptive. It was a very different story at United two years…
[UPDATE, Oct. 1: In late September, Sabre GetThere made available bookings for United’s Economy Plus seating. Users without elite status on the airline have the option to split payment for the product upgrade by charging the added cost to a personal credit card if corporate policies disallow such purchases. Travel managers can decide whether the capability should be activated for…
One of the more intriguing ways Concur impacted corporate travel was how it created a market of its own based on combining two otherwise discrete products. Now, just about everybody is offering integrated travel booking and expense software, at least through partnerships. With Concur’s established leadership in the large market, rivals are targeting small and medium enterprises or those with…
There are fewer big U.S. airlines, they negotiate with fewer companies, and their generosity on discounts has diminished. But airline contracting is still complicated. The market offers several tools to help buyers at large travel programs optimize airline combinations. Sabre last month revealed plans to refresh the Prism Avion corporate data platform in use by a handful of very large…
[UPDATE, Dec. 22, 2016: The U.S. Department of Justice last month filed a petition for a rehearing. It said the appeals court’s reversal relied on “the mistaken belief that [antitrust] principles cannot properly account for the interdependence” of the two sides of Amex’s platform, merchants and cardholders. Several parties have since filed amicus briefs.] [UPDATE, Sept. 26, 2016: A U.S….
End of content
End of content
