Monthly Archives: November 2015

Moving Comfort From Fee to Fare

By | November 24, 2015

[UPDATE, May 25, 2016: Delta now is selling Comfort Plus as a distinct fare type to, from and between certain Asia/Pacific and Latin America markets. For itineraries including those markets, Comfort Plus fares also are available for any associated domestic segments. Exclusions include Argentina, Brazil, China, Hong Kong and Taiwan. In excluded markets, Comfort Plus remains a post-purchase… Read More »

Travel Leaders Corporate Asserts Objectivity With New Consultancy

By | November 20, 2015

[UPDATE, March 7, 2018: We published new information about this topic here.] About a decade ago the largest travel management companies created consulting units to help organizations with supplier sourcing and other projects. They targeted both existing and non-clients of their TMC services. Few smaller TMCs have followed but now Travel Leaders Corporate is giving it a go. The company in September… Read More »

Paris Response: Ready And Able, But Rusty

By | November 19, 2015

Annapolis, Md., Trevose, Pa. and Philadelphia – Travel risk management programs worked as designed after Friday’s attacks in Paris, according to executives at leading TRM firms. But they said some clients need more practice and familiarity with systems and protocols. It’s one thing to have in place the appropriate infrastructure; it’s another to know how to quickly use it in a crisis.… Read More »

Real Headaches Over U.S. Federal ID Requirements

By | November 17, 2015

[UPDATE, Feb 3, 2017: We published new information related to this article here.] [UPDATE, Jan. 11, 2016: As of Jan. 22, 2018, travelers from states not complying with Real ID requirements for drivers licenses must use alternative identification acceptable to the Transportation Security Administration. That is, unless their state is working under an approved extension. According to the U.S.… Read More »

Using PreCheck And Global Entry May Be A No-Brainer, Deciding Who Pays Isn’t

By | November 13, 2015

Travel managers looking to find a common practice among their peers on whether to reimburse for expedited airport processing are out of luck. Like many things, it’s a judgement call and depends on the organization’s culture. One-third of 350 corporate travel managers responding to an August survey by American Express Global Business Travel and the Association of Corporate Travel Executives indicated their organizations have no policy… Read More »

Direct Affront: Hotel Rates And The Familiar Channel Conflict

By | November 12, 2015

It’s tough to know if you got the cheapest hotel rate. A lot of that has to do with timing. Published hotel rates, like airfares, fluctuate. Availability changes based on occupancy. Corporate rates aren’t always as accessible as many program managers would like. Some big chains also are more actively favoring direct bookers. They offer various enticements, notably free Wi-Fi.… Read More »