Denver — Companies trying to manage travel risk sometimes don’t know if their efforts suffice. Once they know where they stand, there’s much to do to run a solid program. IJet International nine years ago created an assessment tool that helped many understand the first part. The Global Business Travel Association, iJet and a task force of others during the…
Programs like Rocketrip, Upside and TripActions offer new ways for travelers to save their companies money while earning something for themselves. In some cases they earn such benefits by accepting a lower-quality travel experience. But what are the human and productivity costs of these tradeoffs? Recent studies tried to get at the influence of business travel on employee stress. Business…
Airline Direct Distribution Sept. 8, 2016 The Company Dime welcomes expert guests including American Airlines managing director for distribution and data commercialization Cory Garner, ARC president and CEO Mike Premo, WestRock corporate travel manager Karen Hatch and World Travel Inc. president Dee Runyan to decode the status quo on airline direct booking in business travel. See the slides…
[UPDATE, Aug. 30, 2016: American Express Global Business Travel today announced an agreement to acquire KDS and its Neo booking tech. The transaction is expected to close in the fourth quarter. More information here.] Former Carlson Wagonlit Travel CEO Doug Anderson has taken the same role at American Express Global Business Travel. According to a prepared statement, American Express Global Business Travel…
[UPDATE, Feb. 8, 2017: Southwest plans to complete by May 9 the second “foundational release” of the new Amadeus Altéa reservation system. That would cover passenger check-in and boarding, baggage check-in and other operational functions. The initial release in December 2016 allowed for domestic U.S. ticket sales. The airline described that as a “virtually flawless” transition. Future phases would add…
A few dozen companies committed to upholding European Union law when handling its citizens’ data under the new Privacy Shield framework created by the U.S. Department of Commerce and European Commission. One of them is travel management company World Travel Inc. of Pennsylvania. The framework may not be a permanent replacement for the Safe Harbor regime a European court dismantled…
The Global Business Travel Association’s aviation committee last month released a new airline RFP toolkit. The committee wants it to become an industry standard like GBTA’s hotel RFP. Getting there will take some work, but the initiative looks like a step forward in comparing various flavors of airline pricing. The committee started by dusting off GBTA’s eight-year-old airline RFP template. Consultants and…
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