Monthly Archives: November 2016

Why It’s Difficult To Update Travel Agent Desktops

By | November 30, 2016

New York — It’s easy to make fun of the traditional “green” screens that travel agents use, but it’s really hard to replace them. Executives with large travel management companies deposed for the US Airways v. Sabre lawsuit, now in trial here, pointed to tens of millions of reasons. “It was a money pit,” said BCD Travel EVP Rose… Read More »

Explainer: IATA’s One Order

By | November 22, 2016

Airline reservations and global distribution systems create passenger name records. Airlines issue tickets. Electronic miscellaneous documents account for ancillary sales. This multitude of records, ticket numbers and reservation numbers complicates revenue accounting and can confuse travelers. The International Air Transport Association is working on a better way, which corporate buyers and travel management companies may get a look at next… Read More »

Upside Enlisting Travel Management Companies To Support ‘Self-Managed’ Service

By | November 21, 2016

[UPDATE, Feb 3, 2017: We published new information related to this article here.] In the words of founder Jay Walker, Upside aims to convert unmanaged business travel to self-managed business travel. So why does the company have a website showing nine corporate travel management company partners? Currently in beta, Upside sells customized air and hotel combo packages. Travelers earn gift cards for… Read More »

Data From Price Assurance Tools Promise Power For Buyers

By | November 17, 2016

Price assurance has taken root in corporate travel. TripBam and Yapta, especially, have made serious inroads. Another airfare reshopping firm, FairFly also is building a business on travel price volatility. These specialists are compiling huge data repositories. For travel managers, this may represent newfound power. They can watch (and maybe influence) traveler booking behavior. In some cases they… Read More »

Nobel Laureate Opines On Who Should Fund Business Travel Distribution

By | November 16, 2016

New York — “Business people are very excited about competition in every sector except their own.” With that quip, Columbia University professor Joseph Stiglitz opened his testimony here this month in the US Airways v. Sabre antitrust trial. Called by the plaintiffs, the Nobel Prize-winning economist Time magazine once named among the 100 most influential people had studied… Read More »

Case Details Sabre’s Airline Segment Fees, Including Southwest’s Advantage

By | November 15, 2016

New York — Industry pros always figured Southwest Airlines paid less to global distribution system providers like Sabre than other big airlines. Now they know how much. Southwest’s 2010 per-segment fee to Sabre at U.S. points of sale was $1.35, according to testimony in the US Airways v. Sabre trial here. Segment fees that year were $2.09 for… Read More »