Monthly Archives: March 2017

Privacy Shield Alive For Now As Europe, U.S. Set Annual Review

By | March 31, 2017

[UPDATE, Oct. 25, 2017: The European Union affirmed the Privacy Shield framework following its first annual review. It announced some recommendations about how companies should communicate participation, and ways the U.S. Department of Commerce can ensure the agreement’s integrity. Recent adopters of the framework in corporate travel include ATPI, Colpitts, Radius and Travel Incorporated.] A European Union commissioner… Read More »

‘Laptop Ban’ Prompts Review Of Travel, IT Policies

By | March 29, 2017

[UPDATE, July 20, 2017: The U.S. Department of Homeland Security no longer bans large electronic devices in airplane passenger cabins for flights coming in from overseas. The last of the 10 airports affected by the restrictions had the ban removed this week.] [UPDATE, April 19, 2017: Emirates cited revised U.S. government policies for its decision to reduce flight… Read More »

Today In Chatbots: Concur’s Hipmunk Demos, HelloGbye Launches

By | March 28, 2017

Concur still isn’t saying much about its plans for Hipmunk, but a client conference this month featured a roadmap for its natural language processing capabilities. According to a March 15 tweet by Concur VP of business development R.J. Filipski, Hipmunk showed attendees it was enabling “chatbot-based business travel booking via Concur and your preferred TMC.” Meanwhile, a new NLP-based… Read More »

No Show? No Commission

By | March 24, 2017

Industry practice stipulates that hotels don’t pay commissions on penalty charges when travelers don’t show up, even if the rate they booked was commissionable. Yet, one expert said some travel management companies get hotels to stray from the standard practice. No-shows are fairly rare, but the topic could become more relevant if hotels continue to tinker with cancellation… Read More »

ARC Data Showing Promise For Buyers

By | March 23, 2017

Prism data is the basis for corporate deals with the big U.S. network airlines. It will be for the foreseeable future. But it has limitations. The Airlines Reporting Corp. designed new tools for corporate buyers and agencies that better detail activity and marketplace benchmarks. This can prepare them for contracting. In an early use case of ARC Corporate… Read More »

Amadeus To Retire ‘Workhorse’ Mainframes

By | March 22, 2017

Amadeus expects this year to reach a major milestone, decommissioning the last of its mainframes. This is the culmination of a multi-year process to achieve “more flexibility and resiliency.” Sabre isn’t there yet. Under new CEO Sean Menke, the company has embarked on a general tech upgrade program. “We will make investments in our IT infrastructure this year… Read More »

Airlines Diverging On Custom Corporate Bundles

By | March 16, 2017

Delta Air Lines in 2015 started offering tailored packages of products and services to corporate accounts. It’s not doing that anymore. It has other ways to enrich commercial relationships with add-ons. The change in strategy reflects two different ways airlines view the concept of corporate bundles. Travel managers for a while talked up the idea of fares specific to… Read More »