Many groups advocate for a wide range of travel issues. Some relate to corporate travel, but who speaks specifically for the corporate travel industry? Sixty attendees to the Association of Corporate Travel Executives’ New York event this week answered that question as part of an informal poll. They mentioned ACTE, Airlines for America, the American Society of Travel Agents, the…
Pioneering a new airline distribution program has its perks. The Lufthansa direct-connect initiative with Siemens will benefit the conglomerate’s travelers even when they don’t book that way. More than eight months into the program, Siemens officials last week briefed The Company Dime on progress and lessons learned. It was always part of the plan to provide extras to Siemens travelers who…
[UPDATE, March 7, 2018: ETA Inc. has added support for travel coordinators, car bookings, multi-stop air trips and calendar integration. The app also now offers a value-versus-comfort view that takes into account seat products and on-time performance. After running a limited promotion with United Airlines, ETA is exploring more partnerships with travel supplier small business programs, said ETA co-founder and…
American Express Global Business Travel last month started offering a bundled platform for new U.S. clients spending less than $20 million annually on air travel. In partnership with Jigsaw Research and design consultancy Livework Studio, GBT crafted the program based on several guiding principles for the client experience: personalization, proactive servicing, consistency, value, local expertise and ease and clarity of deployment. It…
Topaz International CEO Brad Seitz is leaving the travel auditing company he led since 2003 to build resources for corporate travel pros. The idea is to do some consulting, create a buyer community, conduct research and, along with Fox World Travel, formulate an education curriculum. The last part would address both newbies and those looking for ongoing professional development. For…
Corporations are looking for an all-in-one business travel app that doesn’t, and won’t, exist. Developers think messaging, natural language and “deep linking” between apps bring the notion as close to reality as possible. A single mobile app that does everything sounds great. Why? Simplicity. It’s natural for procurement pros to seek fewer suppliers. It’s easiest to point travelers to one…
Payment May 11, 2017 Payments underpin travel management. Ease-of-use for travelers and data for employers are vital. To delve into this topic, we talked one-on-one with Citi managing director Gonca Latif-Schmitt, head of the bank’s commercial card business in North America. Topics included the challenges with data at each step of the payment lifecycle, how customer…
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