Monthly Archives: September 2017

Finding The Logic In Airfare Policies

By | September 28, 2017

The question of what’s logical in a lowest logical airfare policy has always had more than one answer. There’s much more now for program managers to think about than when such policies came into vogue in the late 1990s. In general, the lowest logical airfare is the cheapest available at the time of booking that abides by corporate… Read More »

Blockchain Startups Differ On Paths To Disruption

By | September 25, 2017

Will blockchain disrupt processes, companies or nothing at all? The question is playing out in the contrasting market approaches of distribution startups Blockskye and Winding Tree. The former is careful. It’s into change from within. It’s talking to the old guard. The latter is boastful and aggressive. It’s using dubious claims to generate investment interest. The more aggressive… Read More »

Travel Leaders Group Buys North Carolina’s Travel Management Partners

By | September 21, 2017

Travel Leaders Group in July acquired Raleigh, N.C.-based Travel Management Partners. It’s another in a string of deals pushing TLG to the extremes of travel agency heft. Twenty-three year-old TMP employed about 135 people as of a year ago. According to The News & Observer of Raleigh, TMP in 2015 arranged more than $300 million in travel for about 40… Read More »

Lufthansa Reasserts Status Quo Even As IATA May Loosen Up TMC Payment Rules

By | September 20, 2017

[UPDATE, Nov. 27, 2017: International Air Transport Association members last week approved rule revisions allowing travel agencies to use their own credit cards or “alternative transfer methods” to purchase airline tickets on clients’ behalf. The revisions changed the wording of IATA Resolution 890 to bring it “in line with industry rules and best practices,” according to an IATA… Read More »

How Hyatt Strives For Safety And Security

By | September 19, 2017

Boston – Big hotel companies have a monumental task in keeping their properties safe. Many are in far-flung locales, some of which are deemed risky. They may be terrorist targets. They’re unwitting havens for human traffickers. They host high-profile events and high-profile guests. People from all walks of life are always coming and going. Corporate security and travel… Read More »

Lessons In Travel Globalization: Be Sensitive, Modest And Mature — But Firm

By | September 15, 2017

When Amway global sourcing manager Guy Langenburg attempted to gather data for global travel management consolidation, some local managers and suppliers hid it from him. No, really. They acted like children. It’s far from the first illustration of what corporate travel educators have been saying for years about globalization projects. You need to know your company. You need… Read More »

What’s The ROI Of Travel Risk Management?

By | September 14, 2017

It might be difficult to attach numbers to something as seemingly abstract as travel risk management. How do you measure the return on investing in this area? There are a few approaches, both qualitative and quantitative. To understand the ROI, one first has to understand the risks. Travel risk management gets more attention now than it did a… Read More »