Adelman’s Self-Service Pre-Trip Approvals System Allows On-The-Fly Modifications

Adelman Travel Group built what it considers a first-of-its-kind self-service travel authorization tool.

Called Hot Spot Approvals, the proprietary technology allows clients to assign approvers to particular travelers or establish start and end dates without having to ask the TMC for help. The "intuitive, web-based, simple" system doesn't rely on traditional hierarchy data, according to Adelman director of customer technology and global solutions Jeff Ochaita.

The tool also lets client organizations themselves modify the parameters for triggering an authorization request or a rejection. The system is aggregating risk information . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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