Ground transportation doesn’t get as much attention in managed travel programs as some other categories, but new tech that aggregates options for the various modes, as described in this article by John Surico, could have implications for productivity, distribution, duty of care and sustainability.
Imagine an app on your smartphone in which every form of transportation you could ever need can be found. Tap a button, and you have your subway, bus or train ticket in hand. Another tap activates nearby bikes, scooters and mopeds. (Even the electric ones.) And another unlocks a rental . . .