American Express Global Business Travel Leaves Travelport Digital For Internally Built Mobile Apps

Migrating away from Travelport Digital, American Express Global Business Travel last month updated its Android and iOS mobile apps using fully proprietary technology.

New features include text chats with counselors, bookings on and "action-oriented trips and segments, with contextual options based on where you are in your journey."

GBT also added an optional "import feature" allowing users to "add trips booked anywhere." Discussing the function during a teleconference last week, Amex VP of marketing and product strategy Evan Konwiser said email parsing was one component.

While combating leakage . . .

Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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