American Express Global Business Travel Wants To ‘Own’ An Online Booking Tool

They have hinted about it before, and American Express Global Business Travel officials this week reinforced the company's desire to own an online booking tool. The big question is, in what sense?

"We will have our own solution," said chief sales officer Christine Ourmières-Widener during an interview Tuesday. She said the company fully expects to continue supporting a variety of tools, but "having our own solution moving forward is important."

Undetermined is whether the company will build or buy a product. Partnering also is on the table, but . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.