[UPDATE, June 7, 2017: Surf Air acquired Rise, a fellow provider of private air service. It intends to link its California flight network with Rise’s Texas-focused operation. Surf Air will do away with the Rise brand name, and indicated “no immediate changes to either companies’ flying experience.” An “enhanced” booking platform is in the works. To fund the acquisition, Surf…
[UPDATE, Feb. 13, 2020: Rather than letting their marketing pact expire, American and Alaska announced a “West Coast alliance” including codesharing on both carriers’ domestic flights and some AA international routes from Los Angeles and Seattle. Loyalty program and lounge access reciprocity are part of the partnership. Alaska also intends to join AA in the global Oneworld alliance.] [UPDATE, Jan….
The International Air Transport Association’s New Distribution Capability has been in the making for about five years and many still don’t get it. Depending on your interpretation and where you sit, it’s either a promising or unsettling development for business travel distribution. NDC is neither a new airline reservations system nor a massive database of traveler information. It’s not meant…
Former BCD Travel research director Claudia Unger points out that 76 U.K. universities offer a combined 450 tourism-related degrees, none of which focus on corporate travel. If a new program started, her recently published book could fit on the reading list. “Corporate Travel: Hiding in Plain Sight” (CreateSpace Independent Publishing Platform, 2016) is written at the 101 level in academic…
Fortunately for traveling businesspeople exposed to a world of danger, risk management is embedded in corporate travel’s consciousness. It’s a tricky area that touches many other business disciplines. Travel risk management approaches depend on culture, risk tolerance and many other factors. Threats, social stigmas and legalities vary around the globe. New technology constantly emerges to help both criminals and those working to…
After a chaotic six weeks, the brouhaha around fare combinability has simmered down. American, Delta and United have settled on a middle ground, but differed in how they got there. The bottom line seems to be that fare combinability again is permissible for circle trips and when stringing together multiple one-way fares, except for the very lowest fares. That means…
On average, how much are you paying for airfares? It’s probably one the easiest travel metrics to understand and a seemingly simple approach to benchmarking. The problem is, average ticket price is a flawed measurement. Many travel management pros know it doesn’t account for several important variables, though C-suite leaders may not. So what’s better? Some procurement people like cost…
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