Author: Harvard Business Review

Through its flagship magazine, books, and digital content and tools published on HBR.org, Harvard Business Review aims to provide professionals around the world with rigorous insights and best practices to help lead themselves and their organizations more effectively and to make a positive impact.

Research: In Supplier Negotiations, Lying Is Contagious

Being deceptive — or not totally honest — in negotiations is fairly common. But two experiments found that it can have a harmful effect: It can spread in an organization. Fortunately, there are measures that can curb the practice of potentially contagious excessive deception. By Leopold Ried, assistant professor at Erasmus University’s Rotterdam School of…

What The Next Era Of Globalization Will Look Like

Cross-border corporate trips made a big comeback this year. According to American Express Global Business Travel, international bookings during the three months ending in September reached 67 percent of their 2019 level — surpassing the domestic recovery. That occurred even with some key markets remaining closed. What about the long term? Rana Forhoohar, a columnist…

In Uncertain Times, The Best Strategy Is Adaptability

Corporate travel professionals know a thing or two about attempting to produce forecasts amid uncertainty. According to Michael Mankins, a leader in Bain & Company’s organization and strategy practices, companies are better off nurturing adaptability, flexibility and dynamic planning than trying to get more out of the crystal ball. Senior executives often lament, “If we…

It’s Time To Streamline The Hiring Process

Finding, hiring, paying and keeping talent is one of travel management’s biggest challenges. When it comes to the hiring part across the larger corporate world, organizations are scared of making a bad decision, leading to bloated, bureaucratic processes. That’s according to this article by executive search firm ECA Partners chairman Atta Tarki, author Tyler Cowen…

Managers Can’t Do It All

In recent decades sweeping reengineering, digitization and agile initiatives — and lately the move to remote work — have dramatically transformed the job of managers. Research shows that most managers are struggling to keep up. Managers now have to think about making their teams successful, rather than being served by them; coach performance, not oversee…

Exploring The Metaverse

According to a BCD Travel paper published last month, travel companies “cannot ignore” the metaverse and some already are engaging with it despite confusion, hype and skepticism. The report suggested travel managers may harness virtual reality to “inspect and experience the products they’re offering” to traveling employees, “steer traveler booking behaviors,” help relieve travel stress…

End of content

End of content