As remote-work models become increasingly popular, fewer of employees’ sustainability effects, including impacts from travel, are likely to take place under employers’ physical roofs. But they will still occur on their watch. Making work from home sustainable requires doing more than calculating a simple commute trade-off, according to Ganga Shreedharis, Kate Laffan and Laura M. Giurge, assistant professors of behavioral…
We cannot overstate the internet’s impact on business services like travel management, or can we? According to London Business School research, most industry sectors “have been surprisingly stable” over the past 25 years. Professor Julian Birkinshaw describes how incumbent firms should respond to disruption, and the benefits and risks of different approaches. The prevailing narrative in business today is one…
“Buyers want it; sellers need it,” according to Harvard Business School professor Doug Chung, McKinsey & Company partners Isabel Huber and Jean-Charles Devignes, and McKinsey associate partner Tom Clauwaert. “It’s not trivial, but it’s not rocket science either.” During the early stages of the pandemic, many B2B companies considered remote interactions as a temporary patch, a way to stay in…
The return to business travel is seen as a function of the return to the office, but not everyone will come back. What does that mean for collaboration, training, productivity, stress and quality of work? Steve Glaveski, CEO of Collective Campus and author of “Time Rich: Do Your Best Work, Live Your Best Life,” argues…
By Ryan W. Buell, a professor of business administration in the Technology and Operations Management Unit at Harvard Business School. A traumatic discontinuity like the Covid-19 pandemic presents an opportunity to reconnect — with family, friends, co-workers and even ourselves — on new terms. For businesses, this moment provides a chance to reimagine the role employees play in customer service. Even before…
By Kyle Jensen, a senior lecturer and associate dean at the Yale School of Management, Tom Byers, a professor and chair in entrepreneurship at Stanford University’s School of Engineering, Laura Dunham, an associate dean of the Schulze School of Entrepreneurship and chair of the entrepreneurship department at the University of St. Thomas Opus College of…
By Miles Everson, chief executive officer at MBO Partners, and Emergent Research’s Steve King and Carolyn Ockels. In the months since the Covid-19 pandemic began, the dramatic and rapid shift to remote work has been perhaps the most potent trend affecting the way businesses operate. It’s been a particular boon to one growing group of workers: digital nomads. These are…
End of content
End of content
