Author: Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.

Car Services Struggle With Disconnected Tech In ‘War’ With Uber

Atlantic City — No one in the fragmented and diverse ground transportation industry underestimates Uber anymore. For chauffeured car execs meeting here last week at a Chauffeur Driven magazine conference, “Uber” was the four-letter word everyone could not help but say. The rhetoric was dire, with operators described as being at “war” and destined to…

Hotels Try To Streamline Risk Management In Preferred Property Selection

[UPDATE, April 8, 2016: We published new information related to this article here.] Corporate obligations on business travel safety are taxing the already hideous hotel request for proposals process. While some companies rely on brand reputations or assume travelers won’t stay somewhere unsafe, others ask hoteliers to answer hundreds of questions about each property’s lighting,…

Thirty Months On, Concur’s Direct Connect Seeks Footing

Concur’s TripLink direct connect program could upend corporate travel distribution if it works. So far, it doesn’t. The TripLink concept resonates with corporate clients concerned about hotel booking channel compliance. About 35 percent of lodging bookings at companies with travel managers go outside the preferred channels, according to research by The Company Dime. Many of…

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