Author: Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.

Planning New SME Program, Marriott Sees Corporates Competing For Rates And Availability

Marriott isn’t happy with its offering for small and medium-sized enterprises, so it’s building a new one. The plan comes at a time when customer cohorts are jockeying for rooms and rates, and virtually all intermediaries and suppliers are prioritizing small and midsized enterprises for growth. “This is probably the best time ever” for SMEs,…

The Corporate Travel World According To Flight Centre’s Leiss: Staffing And Service Are Back, Data’s A Challenge, NDC Is Nascent But Driving Economics

The Company Dime‘s Jay Campbell on June 28 interviewed Flight Centre Travel Group’s president of the Americas, Charlene Leiss, on a live show via LinkedIn Audio. They surfaced some potential conventional wisdom about a variety of topics. An edited transcript follows. So, Charlene, there’s a lot going on in the industry, but as often happens,…

Navan CFO Departs, Says It ‘Will Continue To Crush The Old School’

Navan chief people and financial officer Thomas Tuchscherer stepped down last month. His finance duties and the CFO title went to Ram Bartov, who joined the company over three years ago. Navan’s initial public offering is among the most anticipated with the IPO market still in “rebuilding mode,” as a Citigroup analyst described it in…

Amex GBT Considers Aggregators

American Express Global Business Travel engaged airline tech consultancy T2RL to gather information about non-GDS airline content aggregators.  “It’s important for GBT to stay informed of all industry innovators and tech developers, and we often work with people who look at the industry differently,” said Martin Ferguson, the company’s VP for global communications, public affairs…

Aggregator Aeronology Gears Up For Full NDC Servicing On American Airlines

Industry agitators including the outspoken Johnny Thorsen of Spotnana assailed American Express Global Business Travel’s list of 162 NDC requirements as a barrier to innovation. Not Aeronology CEO Russell Carstensen. The Australia-based travel management veteran welcomed GBT’s prerequisites for full NDC support.  He claimed his company’s Taero agent booking platform has checked off 155 of…

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