Author: Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.

Travel Safety As Career Path

She’s chair of the Global Business Travel Association risk committee. She built the travel safety program at Bank of America. Now Facebook has hired her to do the same. She’s Erin Wilk, and she appears to be one of the only dedicated travel safety managers in the corporate world. Apparently Bank of America thought it was a solid approach as it…

Dearth Of Agents Draws Some In Travel Management To Offshoring

Gant Travel Management in 2015 issued a staggering 77 percent more airline tickets than it did just three years earlier. Clearly its value proposition is winning over clients. Facing a dearth of available corporate travel agents, however, Gant’s capacity can’t keep up. So the company is exploring offshore servicing, an option once considered taboo. The practice isn’t widespread. Gant now…

New Head Of Sabre Corporate Products Enacts Integrated Booking, Mobile And Payment Strategy

Company veteran Yannis Karmis left Sabre in January as the firm reorganized its approach to the corporate market. Led by newcomer Clinton Anderson, the ambitious strategy includes a new path for GetThere but ditches TruTrip. It seeks to solve the tricky issue of out-of-program spend. It aims to deliver heretofore untapped potential in payments and mobile. It’s benefiting from a 40 percent increase in…

NuTravel Mobile Booking Plan Draws Travel Management Company Interest

Three travel management companies this week displayed varying degrees of interest in booking tool provider nuTravel’s plan to integrate with mobile app developers. NuTravel’s first partner, United Kingdom-based Mantic Point, provides apps to corporate agencies including Direct Travel, Executive Travel and FCm Travel Solutions. Officials with Direct Travel and FCm said they were considering the opportunity; Executive sees the partnership…

Latest Startups Try Texting, With Agent Or Bot

It’s becoming difficult to count on one hand the tech startups going after the “small” or unmanaged business travel market. 30SecondsToFly, Cinch, Hyper Travel, TripChamp and Travo are a few. Hyper, along with shopping services like Assi.st and Mezi, are bringing a new element to the travel-booking experience. They’re focused on mobile texting as the means of communication between the agent…

Priceline’s Jay Walker Is Back, Targets ‘High Cost’ Of Business Travel

Priceline founder Jay Walker is back, and this time he’s focusing on business travel. His new firm, Flexible Travel Company, right now isn’t much more than some people and a marketing website. But those people are experienced and that website is intriguing. It describes the company as “turning the way we buy business travel upside down.” Walker “has been working…

Academia: Travel Management’s Toughest Sell

Bridgewater State University institutional travel coordinator Greg DeMelo is on a mission. Having established a cost-saving, insourced travel management program at his school using ARC’s Corporate Travel Department designation, he wants to get all eight other Massachusetts state public universities on board. He’s got a foothold in one. Seemingly like everything in higher ed change management, though, patience is paramount….

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