There was a moment at the height of the pandemic when rewards programs were lowering the velvet rope for more than the privileged few. According to this article by Victoria M. Walker, it’s time to prepare for the “great reset” in elite status. There’s nothing quite like getting special treatment while traveling. Think complimentary upgrades…
Aviation’s supply and demand balance has been out of whack since the pandemic began. That caused airfares to plummet then skyrocket. Many corporate buyers and their preferred airlines rolled agreements over, waiting for the dust to settle. Domestic demand is now strong but on the supply side, seat capacity in the U.S. market for this…
More than 80 percent of all travelers entering the U.S. are now verified by facial recognition. The loss of older, seemingly more convenient methods has many perplexed. And then there are the privacy issues. Where did that self-service passport kiosk go? Why can’t I find the mobile-passport line that used to let me speed through…
Social media posts suggest that the days of squeaky clean flights may be going the way of masking and, according to this article by Heathery Murphy, they’ve ignited a debate about who bears responsibility. The camera pans across the floor below two rows of passenger seats. The carpet is littered with so many potato chip…
Travel risk management pros vetting hotel safety often examine on-site security personnel and resources, crime rates in the surrounding areas and, more recently, hygiene protocols. Fire safety also is a big item, but requirements for carbon monoxide detectors vary across jurisdictions and hotel brands. They are not mandated for Airbnb hosts unless they’re listing in…
Customer service issues in air travel have regulators considering various measures. German lawmakers are looking into abolishing advance purchase fares and requiring airlines to charge passengers only when they check in. That would expand the idea behind Lufthansa’s “Pay As You Fly” concept for large corporate accounts. After last month proposing a new rule to strengthen . . ….
Business travelers returning to the streets and sidewalks of familiar destinations after a few years may find lots of changes. The explosion in the use of micromobility options like scooters, the prevalence of rideshare services and the growing popularity of food delivery, for example, have led to some congestion and confusion. According to this article…
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